Credit Representative

1 month ago

Portsmouth, United States Sprague Full time

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country's infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers' changing energy needs.

Our Culture

We recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."

In addition to great coworkers, you'll enjoy perks like medical benefits and retirement contributions that start on your first day.Employees start with three weeks (15 days) of paid vacation time per year Sprague also provides tuition reimbursement for any employee that would like to further their education.Sprague has adopted a casual business dress code where you can wear jeans to workDo you like to get involved where you work?Is giving back important to you? It's important to us, too Sprague donates back to the communities in which we live and work every year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.

Plus, we have some great benefits

  • 401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee's contribution
  • Defined Contribution Plan with an automatic contribution from Sprague
  • Paid Volunteer Time
  • Flexible Working Policy (At least 3 days in the office after 60 days of in-office training)
  • Choice of high deductible and PPO Health Plans to fit your individual needs
  • Wellness Program
We want to hear from you

As a Credit Representative you will be responsible for overseeing accounts receivable for a group of customers, minimizing bad debt/outstanding balances, and promoting positive customer relations, while keeping customers within their credit limits. If you are detail-oriented and have strong communication skills, this is the role for you In this role, you will interact daily with customers to problem solve and reconcile accounts, work closely with our Sales team to resolve any issues, as well as working with the Accounts Receivable team to apply cash properly. The schedule for this position is Monday to Friday, 8:30AM-5:00PM, with the possibility of some overtime from time to time. You will be required to be on a rotating on call schedule, 1 week a month to release credit holds for deliveries when needed.
  • Manage the aging of assigned accounts receivable portfolio
  • Tracking of past due customers
  • Monthly reporting/matrix preparation to track trends within your portfolio
  • Correspondence as needed
  • Application of cash, as necessary
  • Other duties as required
This position will be located in our Portsmouth, NH office.

Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we've been for the last 150 years.

Qualified candidates for this role will have the following:
  • Business degree and/or 2-3 years credit / collection experience required
  • Knowledge of the energy industry helpful
  • Strong computer literacy skills
  • Strong analytical aptitude
  • Ability to work independently and aggressively
  • Excellent written and verbal communications
  • Ability to interact well with customers, management, and staff
  • Detailed oriented


Who we are:

Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.

Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague

Sprague is an EEO/AA employer.We strongly encourage minorities, females, Vets and individuals with disabilities to apply.

As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information

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