Customer Service Representative

3 days ago


Portsmouth, New Hampshire, United States Service Credit Union Full time

We're committed to delivering exceptional customer experiences at Service Credit Union. As a Member Service Representative Teller, you'll play a vital role in providing top-notch service to our members. Your passion for helping others and commitment to excellence will shine through in every interaction.

  • Process transactions with accuracy and attention to detail, maintaining the highest level of security and exercising good judgment.
  • Open and close member accounts, ensuring a seamless experience for our valued customers.
  • Provide outstanding service, resolve issues, and offer needs-based solutions that exceed member expectations.
  • Create a positive member experience every time, demonstrating confidence and enthusiasm in your work.
  • Build and retain member relationships through exceptional service quality, fostering a loyal community of customers.
  • Perform other job-related duties as assigned, contributing to the success of our team.

Requirements:

  • Cash handling experience is desired, but not required.
  • Customer service or retail experience is preferred, but not necessary.
  • Outstanding customer service skills are essential, with the ability to communicate effectively and resolve issues promptly.
  • Excellent verbal and written communication skills are required, with the ability to multitask and prioritize tasks efficiently.
  • A high school diploma or equivalent is required, but we encourage candidates with higher education to apply.

About Us:

At Service Credit Union, we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We strive to create a unique credit union that serves our members with the same respect, empathy, and kindness we give each other. We're an equal opportunity employer, committed to treating others with the same respect and understanding we expect from our members.



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