Customer Service Representative

4 weeks ago

Portsmouth, New Hampshire, United States Citizens Full time
Job Description

As a Citizens Branch Associate, you will play a vital role in delivering exceptional customer service and financial solutions to our customers. Your primary responsibility will be to greet customers in our lobbies, provide personalized advice and solutions, and connect them to our Bankers for further assistance.

Key Responsibilities:

  • Provide exceptional customer service and create amazing experiences for our customers.
  • Process transactions, including cash and digital payments, and maintain accurate records.
  • Develop and maintain strong relationships with customers, understanding their financial goals and needs.
  • Collaborate with the branch team to achieve quarterly referral goals and meet customer needs.
  • Stay up-to-date on Citizens products and benefits, educating customers and responding to their questions and concerns.

Requirements:

  • High School degree or GED.
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
  • Strong listening and communication skills.
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
  • Ability to problem solve and provide solutions to customer issues.
  • Customer-centric to deliver exceptional service.
  • Comfortable with using digital technology to support the delivery of business goals.
  • Ability to work branch hours, which can include weekends and evenings.

Preferred Skills/Experience:

  • 6 months of experience processing transactions (cash and/or digital payments).
  • Motivates others, like teammates, business partners, and specialists, through collaboration.
  • Process-oriented, energetic, detail-oriented, and ability to multitask effectively.

Why Work for Us:

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity:

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Background Check:

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Service Credit Union Full time

    We're committed to delivering exceptional customer experiences at Service Credit Union. As a Member Service Representative Teller, you'll play a vital role in providing top-notch service to our members. Your passion for helping others and commitment to excellence will shine through in every interaction.Process transactions with accuracy and attention to...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Service Credit Union Full time

    At Service Credit Union, we're passionate about delivering exceptional customer experiences. As a Member Service Representative, you'll play a vital role in helping our members achieve their financial goals. This is a fantastic opportunity to grow your career in banking and make a real difference in people's lives.Key Responsibilities:Provide top-notch...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Whole Foods Market Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States FastSigns Full time

    Customer Service Representative at FASTSIGNSAs a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for current and prospective customers. Your primary responsibility will be to provide exceptional customer service, ensuring that every interaction is positive and memorable.Key Responsibilities:Provide timely and effective...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States U-Haul Full time

    Customer Service Representative Job DescriptionAre you a people person looking for a career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Conn's Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Conn\'s. As a Customer Service Representative, you will be responsible for providing exceptional customer service and processing transactions for customers purchasing furniture and home appliances.Key Responsibilities:Deliver superior...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Aileen Dugan - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative with Aileen Dugan - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. This role offers opportunities for...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States TD Bank Full time

    About the Role:The Customer Service Representative at TD Bank plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency.Key Responsibilities:Process banking transactions with accuracy and efficiencyEducate customers on TD's products and servicesRefer customers to a partner for...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Sprague Full time

    About the RoleSprague is seeking a highly skilled Customer Care Representative to join our team. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our energy customers.Key ResponsibilitiesServe as the primary point of contact for customer inquiries and issues related to energy...

  • Customer Service Representative

    1 week ago

    Portsmouth, New Hampshire, United States Domino's Pizza Full time

    About the RoleAt Domino's Pizza, we're looking for talented individuals to join our team as Customer Service Representatives/Pizza Makers. As a key member of our team, you'll be responsible for providing exceptional customer service and delivering high-quality pizzas to our valued customers.Key ResponsibilitiesProvide outstanding customer service and support...

  • Customer Service Representative

    1 month ago

    Portsmouth, New Hampshire, United States New Hampshire Mutual Bancorp Full time

    Job OverviewWe are seeking a highly motivated and experienced banking professional to join our award-winning customer service team as a Universal Banker at our Portsmouth, NH branch.New Hampshire Mutual Bancorp is committed to providing exceptional customer service and building genuine partnerships with our customers. As a Universal Banker, you will be...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionAt The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Customer Service: Work closely with customers...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States PORT CITY AIR INC Full time

    Job Title: Customer Service AgentJob Summary: We are seeking a Customer Service Agent to join our team at Port City Air. As a Customer Service Agent, you will be responsible for providing exceptional customer service to passengers arriving and departing from Portsmouth International Airport.Key Responsibilities:Greet and assist passengers with check-in and...

  • Customer Service Representative

    3 weeks ago

    Portsmouth, New Hampshire, United States Watchdog Capital LLC Full time

    About the RoleWatchdog Capital LLC is seeking an experienced FINRA Series 7 Registered Representative to join our team and contribute to the growth of our regulated securities business. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through phone, email, and chat channels.Key...

  • Customer Service Ambassador

    4 weeks ago

    Portsmouth, New Hampshire, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Circle K Stores, Inc. This role involves providing exceptional customer service and support to our customers.Key Responsibilities:Provide customer service and support to customersResolve customer complaints and issuesWork effectively in a...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States WIN Waste Innovations Full time

    At WIN Waste Innovations, we are committed to delivering exceptional waste management solutions to our customers and communities. Our team of 2,100 employees is dedicated to preserving our environment for future generations while meeting today's needs.We process over 11 million tons of waste annually, converting 6.7 million tons into clean, renewable energy...

  • Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States Savers | Value Village Full time

    Job Title: Customer Service AssociateWho we are:At Savers / Value Village, we champion reuse and inspire a future where secondhand is second nature. Our mission is to provide gently-used, one-of-a-kind items to our stores, while redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse. We supply our...

  • Bank Customer Service Representative

    4 weeks ago

    Portsmouth, New Hampshire, United States New Hampshire Mutual Bancorp Full time

    Job Summary:MVSB is seeking a motivated and experienced banking professional to join our award-winning customer service retail team. As a Customer Service Banking Professional, you will be responsible for maintaining a working knowledge of banking products and services while promoting them to customers. You will also demonstrate openness and willingness to...

  • Customer Service Representative, Series 7 Registered Professional

    3 weeks ago

    Portsmouth, New Hampshire, United States Watchdog Capital Full time

    Watchdog Capital is seeking experienced FINRA Series 7 Registered Representatives to join the team and drive growth in the firm's regulated securities business. As a key member of the team, you will be the front line of the firm's contact with customers, providing exceptional service and support via phone, email, and chat.The ideal candidate will have a...