Implementation Specialist

2 weeks ago


Franklin, United States Integra Software Systems Full time

Job Summary

We are looking for a reliable LOS (Loan Origination Software) Implementation Specialist to assist in configuration, testing, and training of onboarding financial institution clients. You will be working a part of our software implementation team. The goal is to help the implementation team onboard clients in a timely manner and protect our organization’s credibility providing clients with Loan Origination Software that focuses on meeting the needs of their organizations. LOS (Loan Origination Software) Implementation Specialist duties and responsibilities will include data entry, analysis, testing and evaluation of LOS system after configuration, as well as training and communicating with clients.

If you are detail oriented, enjoy working with software, and have experience using Loan Origination Software, we would love to have you as part of the team

Responsibilities

Perform initial Loan Origination Software setup tasks as assigned by Project Manager

Identify and then prioritize technical and functional requirements of our clients.

Identify customer needs, explore all options and suggest tasks or system processes that would meet the customer’s need.

Review data provided by clients for completeness.

Analyze information provided to determine technical setup needed.

Follow up with clients to clarify important points

Perform tests on the LOS system to verify configuration.

Facilitate client training on LOS system tasks and workflows.

Commit to continuous learning regarding lending and other financial services

Forge trust relationships and enhance customer dedication.

Work within established regulations and adhere to law requirements at all times.

Requirements

Knowledge of banking computer software and MS Office

Experience in creating detailed business analysis, outlining problems, opportunities and solutions for a business

Comprehension of direct/indirect lending procedures

In-depth understanding of relevant rules and regulations

Excellent communication skills

Excellent time-management skills

Balance between customer satisfaction orientation and a results driven approach

BSc degree in computer science, business administration, finance, economics, or a related field preferred.

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