Customer service representative

3 weeks ago


St Petersburg, United States SGS Technologie Full time

SGS Technologie is looking for Charitable Endowment Specialist for our Financial Client at St Petersburg, FL Charitable Endowment Specialist St Petersburg, FL - Onsite Contract **Local candidates only- hybrid onsite 3x per week maximum Strictly temporary year-end volume assistance There will be 5 openings- 1 will assist with the grant/charities team and 4 will assist with the accounts/contributions team Job Summary: This person will be responsible for providing administrative support to the Charitable Endowment Fund department. Duties Assists in preparing or reviewing reports. Handle email correspondence while utilizing strong written communication and customer service skills. Maintain a high attention to detail while meeting assigned goals. Assist with various projects as assigned by manager. There will be phone work involved. Assisting in collecting information to approve charities. Researches charities status with the IRS using resources provided. Additional Information Work schedule is 8am-5pm, Monday through Friday. Must Haves At least 5 years of administrative or customer service experience within a professional work environment. Must have strong data entry skills - Please have your candidates complete a data entry test (not a typing test) before being submitted in Wand. Preferably a test that measures their speed and accuracy. A score of at least 5,500 keystrokes per hour with 85% accuracy or higher, is ideal. Please attach data entry scores to the candidate's resume. Experience with phones / call center. Experience within the banking / financial industry is a BIG plus. High attention to detail. Customer service oriented. Team player - willing to jump in whenever needed (even if it doesn't fall within their job description). Ability to Multi-task. High School Diploma or Equivalent. Required Details Please apply with a copy of your resume, best contact number, the best time to reach out, and email address. Regards, Fathima Nuzha Senior Technical Recruiter - SGS Technologie #J-18808-Ljbffr



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