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Customer Service/ Order Administrator

2 months ago

Garden Grove, United States Volt Full time

Apply for tomorrow's opportunity today, with Volt

Volt is immediately hiring for a CSR/Sales order Administratorin Garden Grove, CA.

***Competitive Pay/ Market Leader/Overtime ***

As a CSR/Sales order administrator, you will:

  • Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
  • Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
  • Validate entered order information by checking against customer purchase orders
  • Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
  • Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
  • Make sure AOG orders shipped out in time.
  • Manage incoming emails and follow up closely with customers
  • Coordinate with internal teams and department to expedite orders
  • Work for RMA and claims
  • Other job duties as determined based on level of administrator

Schedule: Monday to Friday: 8 am to 5 pm.

The ideal CSR/Sales Order Administrator candidate will have:
  • 2-3 years of customer service experience
  • Proficient in Microsoft Excel, PowerPoint, and Word.
  • Knowledge and understanding of basic ERP/MRP functions and applications is preferred.

Pay Rate:

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Qualified candidates should APPLY NOW for immediate consideration Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr_dept@volt.com.Please indicate the specifics of the assistance needed.

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID : 429786