Customer Service Representative

4 months ago


Hicksville, United States Sonic Healthcare Full time
Job Functions, Duties, Responsibilities and Position Qualifications:

Quality is in our DNAis it in yours?

Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

LOCATION: 250 Miller Place, Hicksville, NY 11801

HOURS: 10:30am - 7:00pm; Monday - Thursday and 7:00am - 3:30pm; Sunday

FULL TIME: Benefits Eligible

In this role, you will:
  • Provide patients, clients, and the laboratory team with exceptional service right over the phone
  • Work in a call center environment.
  • Champion safety, compliance, and quality control.
All you need is:
  • High School Diploma or equivalent
  • 1 year of experience working in a call center or in the laboratory
  • Exceptional communication skills
  • Top notch typing proficiency (at least 35wpm), including 10-key
  • Ability to thrive in a fast-paced environment
Bonus points if you've got:
  • Associate's Degree or Medical Assistant training
  • 2+ years of laboratory training or experience in specimen collection and processing
  • Data entry experience in a production environment
Salary minimum to max is $17.00 to $20.00. Pay is commensurate with experience; geographic differentials to the pay range may apply.

Sonic Healthcare USA, reserves the right to pay more or less than the posted range. Any difference between actual compensation and the posted range will be based on factors other than race, color, religion, sex (including pregnancy) or national origin.

We'll give you:
  • Appreciation for your work
  • A feeling of satisfaction that you've helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Work-life balance, including Paid Time Off and Paid Holidays
  • Competitive benefits including medical, dental, and vision insurance
  • Help saving for retirement, with a 401(k) plus a company match
  • A sense of belonging - we're a community


We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:
40

Work Shift:

Job Category:
Laboratory Operations

Company:
Sunrise Medical Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  • Hicksville, New York, United States NY State Solar Full time

    Customer Service RepresentativeNY State Solar is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will work closely with our sales team to manage calendars, communicate with customers, and confirm appointments to deliver a great customer experience.Key Responsibilities:Interact with customers over...


  • Hicksville, United States WASH Laundry Full time

    WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of...


  • Hicksville, United States Sonic Healthcare USA, Inc. Full time

    Quality is in our DNA -- is it in yours? Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the supp Customer Service, Customer Service Representative, Representative, Healthcare, Skills, Retail


  • Hicksville, New York, United States State Farm Insurance Full time

    Customer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, complaints, and policy changes in a timely and professional manner.Key...


  • Hicksville, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, taking orders,...


  • Hicksville, New York, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are accurate and...


  • Hicksville, New York, United States NY State Solar Full time

    Customer Service RepresentativeNY State Solar is seeking a skilled Customer Service Representative to join our team. As a key member of our Confirmations Team, you will work closely with our sales team to manage calendars, communicate with customers, and confirm appointments. Your excellent communication and interpersonal skills will enable you to provide a...


  • Hicksville, New York, United States Nassau Candy Full time

    We are seeking a strong and enthusiastic Customer Service Representative to join our fast-paced team in Hicksville. Our ideal candidate will be responsible for screening potential customers and connecting them with the appropriate Customer Service and Sales team members to support their business needs.Key Responsibilities:Review all leads generated by...


  • Hicksville, United States EcoShield Pest Solutions Full time

    Overview: The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees,...


  • Hicksville, New York, United States Sonic Healthcare Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our laboratory operations team, you will be responsible for providing exceptional service to patients, clients, and laboratory staff. Key Responsibilities: * Provide top-notch...


  • Hicksville, New York, United States U-Haul Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? U-Haul is seeking a skilled Customer Service Representative to join our team!Key Responsibilities:Provide top-notch customer service to U-Haul customers, ensuring their needs are met...


  • Hicksville, New York, United States State Farm Insurance Full time

    At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded. Your primary duties will include:Key Responsibilities:Assisting customers with inquiries,...


  • Hicksville, New York, United States Domino's Franchise Full time

    Job DescriptionAt Domino's Franchise, we're looking for a Customer Service Representative to join our team. As a key member of our staff, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide friendly and efficient service to customersRespond to customer concerns and...


  • Hicksville, New York, United States Crown Equipment Corporation Full time

    Crown Equipment Corporation, a leading global lift truck manufacturer, offers a unique opportunity for a skilled Customer Service Representative to join their team.As a key member of the customer support team, you will be responsible for providing exceptional service to Crown customers and Service Technicians.Process incoming calls and respond to customer...


  • Hicksville, New York, United States WASH Laundry Full time

    We are seeking a talented Customer Service Representative to join our team at WASH Laundry. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our clients across the USA and Canada. Our company values innovation, speed, and high performance, and we are looking for someone who shares these values and...


  • Hicksville, New York, United States Domino's Franchise Full time

    Job SummaryAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer service to our valued customers. This role requires a friendly and approachable individual who can work well under pressure and multitask with ease.Key Responsibilities: Provide excellent customer service to customers via phone,...


  • Hicksville, New York, United States The BLS Company Full time

    BLS is seeking a motivated and enthusiastic Customer Service Representative to provide exceptional customer service to our clients around the world. Your primary focus will be to ensure that all client inquiries, concerns, and issues are resolved in a timely and efficient manner.Key Responsibilities:Responding to customer inquiries and requests via various...


  • Hicksville, New York, United States Crown Equipment Full time

    Crown Equipment Corporation, a leading manufacturer of lift trucks, seeks a skilled Customer Service Representative to join its global support team. As a key member of our team, you will be responsible for providing exceptional customer service to Crown customers and service technicians. Your primary duties will include:Processing incoming calls and...


  • Hicksville, New York, United States First Advantage Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Care Representative to join our team at First Advantage. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...


  • Hicksville, New York, United States The BLS Company Full time

    Job OverviewThe BLS Company is seeking a highly skilled Customer Service Representative to join our team in Hicksville, NY. As a key member of our customer service operations, you will be responsible for delivering exceptional service and support to clients worldwide.Key Responsibilities:Respond to customer inquiries and requests via phone, email, and...