Customer Service Representative
3 weeks ago
Description Job Summary: Assist customers with request for quote status, provide assistance to external and internal customers relating to past and/or planned shipments, pricings, schedules, and invoicing problems. Tasks and Responsibilities: • Responds to inbound calls from customers checking on status details of current and/or past orders. Responsible for documentation of customer account information on assigned customers. Document account details regarding P.O. requirements, shipments, packaging, price approvals, certification, delivery requirements, etc. • Provide details to internal customers within the organization for Request for Quote, technical and engineering details on job scopes and special needs for a timely response to the customer. • Communicate to the various internal departments on customer concerns, order status and key customer contacts, utilize ERP system and all available programs for order entry, reports, and inquiries that will provide customer details for answering customers inquiries or concerns • Cultivate positive customer relationships, promptly addressing customer requests while balancing them with company resources. • Be knowledgeable with shop practices and inventory requirements. Be familiar with customer part numbers. • Coordinate rail action and expedite request across production departments, CS, SC, Planning and Scheduling. • Interface daily with Planning to ensure jobs are planned and provide assistance as needed. • Track all customer revision changes requiring quotes, cancellation charges, coordinating First Articles. • Coordinate RFQ’s, Long Term Pricing Agreements that are routed directly through Customer Service to Business Develop; Follow status and customer RFQ dates for contract negotiation, • Act as a subject matter expert for customer contractual requirements, maintaining and updating milestone plans for customer requests. • Act as the primary liaison between the company and customers, leading challenge request assessments and status meetings for start-up projects. • Track and report daily activities, process purchase orders for calibration, and coordinate RMAs with QA Manager and customers. Coordinate customer late/early hits with Customer. • Prepare weekly ship lists for min/max customers. Coordinate hot/ship shorts for customers. • Partner with accounting to ensure proper costing of jobs • Perform additional other duties as assigned. Requirements • High School Diploma or GED equivalent with 2+ years of experience in a customer service role in aerospace manufacturing • Experience in a fast-paced manufacturing environment, familiarity with production processes. • Excellent representation of the company with a high level of professionalism. • Strong organizational skills, ability to multitask, and keen attention to detail • Must be well-organized, be able to multi-task and have a high level of attention to detail. • Must be able to work under pressure when dictated by customer needs. • Capacity to work under pressure in response to customer demands • Customer service-oriented mindset, aligned with the business goals • Ability to handle confidential information with discretion and maintain utmost confidentiality. #J-18808-Ljbffr
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Customer Service Representative
2 weeks ago
Columbia, United States VPE Development Full time $42,500 - $53,000Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at VP Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...
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Customer Service Representative
4 days ago
Columbia, United States VPExecs Full timeJob DescriptionJob DescriptionOur Customer Service Representatives help the local neighborhoods by offering products and services from our energy clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers...
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Customer Service Representative
3 weeks ago
Columbia, United States QCHI Full timeLendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store #1709 at 213 Business Loop 70 E. Columbia, MO 65203. The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player...
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Customer Service Representative
1 month ago
Columbia, South Carolina, United States Veterans United Home Loans Full timeCustomer service, dependability, efficiency, and communication. Those are the skillsets of a successful Customer Service Representative at Veterans United.As a Customer Service Representative, you respond to inbound calls and guide the caller to the solution they need. Your calls may entail answering general loan questions, transferring to other departments,...
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Customer Service Representative
2 days ago
Columbia, South Carolina, United States Spectrum Solutions Full timeOur Vision: Delivering Exceptional Customer Experiences Spectrum Solutions, a leading provider of innovative solutions, is expanding its customer service team to support its growing international presence. As a key player in the industry, we are committed to equipping our customers with the best products and services. About the Role We are seeking a highly...
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Customer Service Representative
3 weeks ago
Columbia, United States U-Haul Full timeLocation: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
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Customer Service Representative
1 month ago
Columbia, United States XPO Full timeWhat you’ll need to succeed as a Customer Service Representative at XPOMinimum qualifications:2 years of customer service experienceStrong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications:Transportation experienceExcellent...
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Customer Service Representative
4 days ago
Columbia, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the...
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Customer Service Representative
3 days ago
Columbia, South Carolina, United States IMKO Full timeJob DescriptionJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at IMKO. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through inbound calls.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Customer Service Representative
4 weeks ago
Columbia, United States ICONMA Full timeCustomer Service Representative- Location: Columbia, SC / Hybrid Duration: 6 months with possible contract to hire Description: Job Summary: The Client Representative role supports the Client contact center by servicing customers through inbound/outbound calls and emails. Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail,...
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Customer Service Representative
2 months ago
Columbia, United States U-Haul Full timeLocation: 29 Rte 66 E, Columbia, Connecticut 06237 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a...
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Customer Service Representative
3 days ago
Columbia, South Carolina, United States Circle K Full timeAbout Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...
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Customer Service Representative
3 months ago
Columbia, United States American Wood Fibers Full time**For consideration:** Due to the nature of our raw materials and finished goods, AWF is a tobacco and smoke-free environment. **Reports to: Customer Service Supervisor** American Wood Fibers (AWF), a rapidly growing manufacturer of consumer and industrial products sold to other manufacturers and to pet, agricultural and home heating markets, seeks a...
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Customer Service Representative
3 weeks ago
Columbia, United States U-Haul International, Inc Full timeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers get all the help they need on their...
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Customer Service Representative
3 weeks ago
Columbia, United States Len The Plumber Full timeAre you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Customer Service Representative (CSR) - High Volume Call Center - Full Time! Join the NEFFSVILLE PLUMBING & HEATING TEAM Lancaster PA Office! Are you someone who provides service with a smile? Do you enjoy working with...
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Customer Service Representative
4 weeks ago
Columbia, United States U-Haul Full timeLocation: 3975 Columbia Ave, Columbia, Pennsylvania 17512 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
4 weeks ago
Columbia, United States Motion LLC Full timeSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
3 days ago
Columbia, Missouri, United States The Callaway Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at The Callaway Bank. As a key member of our banking team, you will be responsible for providing exceptional service to our customers, building strong relationships, and helping them achieve their financial goals.Key ResponsibilitiesCustomer...
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Customer Services Representative
2 weeks ago
Columbia, United States Watlow Full timeWorking at Watlow Are you looking for an opportunity to make a great living and be part of a thriving cross functional community? Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as...
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Customer Service And Sales Representative
3 months ago
Columbia, United States Noble Marketing Full timeJob DescriptionJob DescriptionThe entry-level Customer Service and Sales Representative will be responsible for communicating with prospective customers on behalf of our exclusive clientele and closing sales. The entry-level Customer Service and Sales Representative will provide product/service information, fulfill order requests, resolve any emerging...