Customer Service Representative

4 months ago

Minneapolis, United States Pronto Heating & Air Conditioning Full time
Pronto Heating & Air Conditioning of Edina, MN is looking for a motivated full-time Customer Service Representative (CSR) to join our thriving HVAC business This admin position takes on a variety of customer services, admin duties, and dispatch responsibilities.

This full-time admin position earns a competitive wage of $21/hr plus a $500 stay-on bonus after 6-months. We also offer great benefits including paid vacation, health and dental benefits, as well as 401(k) benefits. Are you an excellent multitasker? Do you thrive in a fast-paced, ever-changing environment? Are you a customer service rockstar looking for a career with a growing company and supportive team? If so, apply today

ABOUT PRONTO HEATING & AIR CONDITIONING

Our family has been doing this for over 60 years. We've learned a lot. When it came time to build a new company, we had lots of new ideas. We make it simple. We do the job right. We're reliable. We have new ideas, but we're kinda old fashioned, too. We're guests in our clients' homes, and they find us professional and pleasant. We leave their homes clean and tidy. Risking taunts from kids, we even wear plastic booties over our shoes. We both arrive at our clients' homes and finish when we say we will.

We couldn't guarantee any of this without our amazing team of employees. We are committed to attracting and retaining the best. We offer top pay, fantastic perks and benefits, opportunities for advancement, and, most of all, a fun and friendly place to work

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE

As our CSR and dispatcher, you arrive each day ready to ensure that our clients are being heard and receiving the best customer service possible. Using your professional and friendly attitude, you make outbound calls and answer incoming client calls to relay service-related information. You schedule appointments to provide prompt, convenient service. Maximizing our field technicians' time and mileage, you dispatch HVAC calls to field technicians. As necessary, you keep clients updated and informed.

Additionally, you take on administrative tasks as needed, including pulling permits, scheduling inspections, completing rebate paperwork and equipment registration, preparing follow up packets, and more You truly demonstrate your value as our dispatcher and CSR by working hard to ensure maximum scheduling efficiency without compromising client satisfaction

CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS
  • At least 2 years of verifiable customer service experience
  • Call Center Experience with great telephone and service skills
  • Bachelor's degree is preferred, but not required
  • Bilingual ability a plus
  • Any home service dispatch or call center experience is a bonus
  • Helpful software experience and skills - data entry, computer literacy, and Excel knowledge


We will train the right person Are you dependable? Do you have excellent phone skills? Do you have a proven ability to meet or exceed set goals? Do you have good communication skills, both verbally and written? Are you attentive to detail? If so, then you might just be perfect for this CSR and dispatcher position

FULL-TIME WORK SCHEDULE

This full-time admin work schedule is Tuesday - Saturday with the following hours: Tuesday 7-4, Wednesday 7-4, Thursday 7-4, Friday 10-7, and Saturday 3-10. However, the option for Sunday - Thursday is available as well. One weekend shift is required.

ARE YOU READY TO JOIN OUR CSR & DISPATCH TEAM?

If you feel that you would be a good fit for this Customer Service Representative / Dispatcher position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you

Location: 55439

Must be able to pass a background check and pass periodic drug screenings.

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Edison Electric, Inc. Full time

    About the Customer Service Representative PositionAt Edison Electric, Inc., we're seeking a skilled Customer Service Representative to be the first point of contact for our clients. This role involves greeting customers over the phone, qualifying their needs, and scheduling service appointments for our talented electricians.The ideal candidate will be...

  • Customer Service Representative

    5 months ago

    Minneapolis, United States Edison Electric, Inc. Full time

    About the Customer Service Representative Position Our customer service representative, or CSR, will be the friendly first point of contact for our clients.  Our CSR will greet customers over the phone, qualify homeowners in need of service and promptly schedule service appointments for our talented staff of electricians. The best...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Cub Full time

    Customer Service RepresentativeWe're committed to delivering exceptional customer experiences at UNFI. As a Customer Service Representative, you'll play a key role in providing personalized service to our customers, ensuring they have a positive and engaging experience in our stores.Key Responsibilities:Provide prompt, courteous, and accurate service to...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in need of a Release of Information Customer Service Representative. The Release of Information Customer Service Representative functions within the healthcare industry and involves a long-term contractual agreement. As the Release of Information Customer Service Representative, you will be required to provide excellent...

  • Customer Service Representative

    4 days ago

    Minneapolis, Minnesota, United States U-Haul Full time

    Customer Service Representative Job SummaryU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Americold Logistics Full time

    Job Title: Customer Service RepresentativeAt Americold Logistics, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, processing orders, and handling complaints in a...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Minnesota State Gov Full time

    Customer Service RepresentativeAt the State of Minnesota, we're committed to providing exceptional service to our citizens. As a Customer Service Representative, you'll play a critical role in delivering this service by answering telephone calls in our 311 Mankato customer service center and determining how to resolve customer needs using various technology...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, United States Kari Hefnider - American Family Insurance Full time

    Job DescriptionAt Kari Hefnider - American Family Insurance, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for establishing customer relationships and following up with customers as needed. You will also use a customer-focused, needs-based review process to educate...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Greeting customers and ensuring a welcoming atmosphereTaking customer orders and working efficiently with...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Holiday Companies Full time

    Customer Service Representative Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Holiday Companies. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting sales of our products.Key...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Furniture Mart USA Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Ashley Distribution Center in Fridley, MN.Key Responsibilities:Provide exceptional customer service to our guests in the Customer Pick-Up departmentAccurately enter transaction information into our...

  • Customer Service Representative

    2 months ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is seeking 25 patient-focused Customer Service Representatives to join one of our Fortune 50 healthcare client’s team! Our client is a leader in the healthcare industry, committed to providing cutting-edge solutions and world-class customer service. Are you a motivated, energetic individual with exceptional...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Domino's Full time

    Domino's Job DescriptionAs a Customer Service Representative at Domino's, you will be responsible for:Greeting customers and providing a positive experienceTaking customer orders using our technology and Point of Sales SystemCleaning, preparing, and maintaining the front of the store to create a great customer experienceEnsuring orders are organized and...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time

    Job Title: Customer Service RepresentativeAt Planet Fitness - PF Baseline Fitness, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our members, prospective members, and...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Classic Collision Inc Full time

    Customer Service RepresentativeClassic Collision Inc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support throughout the repair process.Responsibilities:Ensure every customer is greeted and...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Pronto Heating & Air Conditioning Full time

    Job DescriptionPronto Heating & Air Conditioning is seeking a motivated Customer Service Representative to join our team. This role involves providing exceptional customer service, handling administrative tasks, and dispatching HVAC calls to field technicians.This full-time position offers a competitive wage of $21/hr, a $500 stay-on bonus after 6-months,...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States City of Minneapolis Minnesota Full time

    The City of Minneapolis 311 Contact Center Representative is the primary point of contact for all non-emergency City information and services. This includes government services, resident services, business services, and city information. The representative is responsible for providing accurate and timely information to the public, as well as assisting with...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Ultimate Staffing Full time

    Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Ultimate Staffing. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients.Key Responsibilities:Collaborate with sales teams to meet customer expectations.Provide...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States Korn Ferry Executive Search Full time

    Customer Service Representative OpportunityKorn Ferry Military Division has partnered with our client to find a skilled Customer Service Representative to join their team in the NE Minneapolis area.This role requires technical automotive experience and a strong ability to communicate with customers. The ideal candidate will have at least 4 years of US...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Sherwin-Williams Full time

    Job SummaryAt Sherwin-Williams, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers. Your primary goal will be to determine customer needs, answer questions about our products, and recommend the...