Customer Service Representative

2 days ago


Minneapolis, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Customer Service Representative to join our team in Minneapolis, Minnesota. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will be responsible for maintaining customer accounts, processing applications, and resolving inquiries.


Responsibilities:


  • Responsible for providing expertise and customer service support to callers.
  • Direct phone - based customer interaction to answer and resolve a wide variety of inquiries.
  • Work independently and most tasks are not continuously reviewed by others.
  • Assist with completing scheduling or rescheduling activates for needed appointments and completing prescription refill request.
  • High Volume of inbound calls and outbound calls.


  • Proven experience in Customer Service is mandatory
  • Healthcare experience
  • Call Center experience with high volume


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