Customer Service Representative
3 weeks ago
Service Logic is the nation’s largest independent HVAC service company with over $2 billion in annual sales and over 4,100 employees. The strategy of Service Logic is to identify and acquire quality local HVAC service companies and accelerate the organic growth of recent acquisitions as well as the base businesses by focusing on increasing the maintenance contract base. Service Logic is a Leonard Green Company, Leonard Green is one of the world’s premier private equity groups. Established in 1974, Midwest Mechanical is a privately held commercial HVAC services and facility management company focused on energy efficiency for building owners and operators throughout Chicago, Illinois. General Description: We have an opening for a Customer Service Representative at our Lombard branch . This position’s primary objective is to utilize the dispatch software to effectively maintain work schedules for service representatives and assure that customer commitments are met in a timely manner. This position must maintain a working knowledge of all maintenance contracts that are assigned to them, including the type of coverage, which services are included, and which services are billable. Responsibilities for Customer Service Representative include: Daily coordination of Service Technicians to perform scheduled maintenance and repairs to ensure Customer commitments are met. Daily, weekly, and monthly scheduling of Technicians. Daily interaction with Customers to meet their needs as well as Service Managers, Field, Supervisors, Technicians, Project Sales Engineer, and Maintenance Sales Reps to facilitate meeting customer needs. Quoting repair work to Customers and follow-up procedures. Working with A/R Department on current Customer status. Ideal candidates will have the following qualifications : Computer literate and technology savvy Proficient in Microsoft Suite Excellent verbal and written communication skills Ability to understand technical terminology and mechanical processes Key2Act/Great Plains software experience a plus Understanding of 3 rd party work order systems (Service Chanel, Corrigo, etc.) Strong organizational skills Ability to multi-task, detail-oriented, with a positive attitude Minimum Qualifications: Over 18 years of age High School diploma or GED Excellent written and verbal communication skills Computer literate and technology savvy Proficient in Microsoft Suite Strong organizational skills Detail-oriented and ability to multi-task Medical, Dental and Vision Plan Life insurance Short-Term and Long-Term Disability Flexible Spending Accounts 401K Plan Profit Sharing based on company performance Tuition Reimbursement Paid Holidays PTO Professional training and development As part of our hiring process, we invite you to complete the Culture Index Survey. This brief survey will provide insights into your work style and help us ensure a positive cultural fit within our organization. Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr
-
Customer Service Representative
1 day ago
Lombard, Illinois, United States Health Care Service Corporation Full timeAbout the RoleAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a highly skilled Customer Service Representative to join our team.Job SummaryUnder supervision, this position is responsible for working with customers to resolve their...
-
Customer Service Representative
1 week ago
Lombard, United States Stivers Staffing Services Full timeWe are hiring immediately for Customer Service and Bilingual Customer Service Representatives to work in a remote/in office hybrid role! This entry level role in a growing organization offers advancement potential, the ability to work remotely 2 days per week and competitive starting pay at $18-$20/hour. Customer Service Representative Responsibilities: ...
-
Service Coordination Representative
2 weeks ago
Lombard, Illinois, United States Service Logic Full timeService LogicCustomer Service RepresentativePrimary Responsibilities: The primary objective of this role is to deliver outstanding customer service by addressing client needs and fulfilling service commitments through effective coordination of personnel, tools, and resources. This position also involves assisting internal stakeholders with document...
-
Customer Service Representative
2 months ago
Lombard, Illinois, United States TECHFLYTE Full timeMalone Workforce Solutions is hiring a Customer Service Representative for a thriving safety focused Lombard, IL company. If you have a passion for delivering excellent customer service, apply today and start a great career. Video Review Operator Highlights:$15.75 an hour. Must be able to work 7:30 a.m. - 4:00 p.m. Monday – Friday Temp to HireCustomer...
-
Customer Service Representative
2 days ago
Lombard, Illinois, United States Elite Staffing Company Full timeJob Summary:We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Elite Staffing Company. As a Customer Service Representative, you will be responsible for making initial outbound calls to patients, answering inbound calls, and performing data entry tasks.Key Responsibilities:Outbound Calls: Make initial calls to...
-
Customer Service Representative
1 day ago
Lombard, Illinois, United States Kroger Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Kroger. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and promoting a positive shopping experience for our customers.Key...
-
Customer Service Representative
3 weeks ago
Lombard, United States MRA Recruiting Services Full timeCompany: Triad Technologies Position: Customer Service Representative Location: Lombard, IL Description Duties include building and maintaining strong customer relationships, responding to all customer inquiries and requests, providing some technical assistance to customers, proactively expediting customer orders, entering orders/quotes/credits/RMA’s,...
-
Customer Service Representative
2 months ago
Lombard, United States MRA Recruiting Services Full timeJob Title: Customer Service Representative Company: Triad Technologies Location: Lombard, IL Description Duties include building and maintaining strong customer relationships, responding to all customer inquiries and requests, providing some technical assistance to customers, proactively expediting customer orders, entering orders/quotes/credits/RMA's,...
-
Customer Service Representative
2 months ago
Lombard, United States MRA Recruiting Services Full timeJob DescriptionJob DescriptionJob Title: Customer Service Representative Company: Triad Technologies Location: Lombard, ILDescriptionDuties include building and maintaining strong customer relationships, responding to all customer inquiries and requests, providing some technical assistance to customers, proactively expediting customer orders, entering...
-
Customer Service Representative, 2nd Shift
1 month ago
Lombard, United States Roto-Rooter Plumbing & Water Cleanup Full timeHiring immediately for second shift, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter's Chicago area Call Center. We are a 24-hour service provider, so Customer Service Representative, Customer Service, 2nd Shift, Representative, Retail, Construction, Insurance
-
Lombard, United States Roto-Rooter Plumbing & Water Cleanup Full timeBe the first point of contact with our customers. Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company, and we will solve their plumbing problems. Data entry, includin Customer Service Representative, Customer Service, Call Center, Representative, Overnight, Retail,...
-
Customer Service Representative, 2nd Shift
2 days ago
Lombard, United States Roto-Rooter Full timeOverview Call Center Customer Service Representative, 2nd Shift If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. Responsibilities Hiring...
-
Customer Support Coordinator
7 days ago
Lombard, Illinois, United States Service Logic Full timeService LogicCustomer Service RepresentativePrimary Responsibilities: The primary objective of this role is to deliver outstanding customer service by addressing client needs and fulfilling service commitments through effective coordination of personnel, tools, and resources. This position also involves providing exceptional support to internal stakeholders...
-
Customer Service Representative
3 days ago
Lombard, Illinois, United States Valvoline Full timeAbout the Role:As a Customer Service Advisor at Valvoline, you will be responsible for delivering exceptional customer experiences and building lasting relationships with our clients.Key Responsibilities:Create a positive and welcoming atmosphere for our customers, ensuring they feel valued and respected.Present and explain our products and services in a...
-
Customer Service Representative
1 day ago
Lombard, Illinois, United States Dearborn Group Full timeAbout the RoleAt Dearborn Group, we're committed to empowering our employees with opportunities for growth and development. As a Customer Advocate II, you'll play a vital role in delivering exceptional customer experiences.Key ResponsibilitiesRespond to customer inquiries in a prompt, accurate, and objective manner.Conduct research to resolve customer...
-
Lombard, United States Roto-Rooter Full timeOverview Overnight Call Center Customer Service Position If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. We are hiring immediately for an...
-
Lombard, United States Roto-Rooter Plumbing & Water Cleanup Full timeOverview Overnight Call Center Customer Service Position If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. We are hiring immediately for an...
-
Customer Service Rep
2 months ago
Lombard, United States Griffith Laboratories Full timeJOB OPPORTUNITY Title: Customer Service Representative Location: Hybrid (2 days Lombard, 3 days WFH) Reports to: Customer Service Manager Purpose: The Customer Service Representative (CSR) has the responsibility of interfacing directly with all external and internal Custom Culinary customers regarding order placement and status, changes, and any potential...
-
Lombard, United States Roto-Rooter Full timeOverview: Overnight Call Center Customer Service Position If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. We are hiring immediately for an...
-
Customer Service Sales Representative
7 days ago
Lombard, Illinois, United States free-classifieds-usa Full timeRetail Sales AssociateCompensation: $15.00 per hourOverviewThis role involves engaging with customers both in-person and over the phone to address their needs effectively. Utilize your communication skills to clarify warranty options, coordinate service appointments, and promote various products and services.Key ResponsibilitiesEnhancing customer...
