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Front Office Administrator

3 months ago

Fullerton, United States United Dental Full time
Who We Are: United Dental Corporation is a leading dental organization dedicated to providing high-quality dental care to patients across the nation. With a network of dental clinics, our mission is to improve oral health and deliver exceptional patient experiences. We believe in a patient-centric approach and are committed to creating a positive and welcoming environment for all.

Who You Are: As a Front Office Administrator at our Kid's Corner location in Fullerton, California, you will play a crucial role in ensuring the smooth and efficient operation of the dental clinic. You are a compassionate and detail-oriented individual who is passionate about delivering exceptional patient care. With strong organizational and interpersonal skills, you thrive in a fast-paced environment and enjoy working as part of a dedicated team.

Requirements
  • Welcome patients and provide a warm and friendly reception.
  • Assist with patient check-in, including verifying personal and insurance information.
  • Schedule appointments and follow-up visits, maximizing the efficiency of the dentist's schedule.
  • Coordinate treatment plans, referrals, and necessary paperwork.
  • Handle patient inquiries and provide accurate information regarding services, fees, and insurance coverage.
  • Maintain patient records and ensure confidentiality.
  • Collaborate with dental professionals and staff to ensure outstanding patient care.
  • Stay updated on dental insurance policies and billing procedures.
  • Assist with office administrative tasks as needed.
What You'll Bring:
  • Previous experience in a similar role in a dental setting required.
  • Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
  • Attention to detail and exceptional organizational abilities.
  • Proficiency in dental software and scheduling systems.
  • Strong computer skills, including knowledge of Microsoft Office.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Knowledge of dental insurance policies and procedures is a plus.
Benefits

What We Offer:
  • Full Time Opportunity, Alternative Work Schedule, Monday through Thursday (must be able to work one Saturday a month).
  • Up to $25 per hour.
  • 401(k) and up to a 4% match.
  • Medical, Dental, Vision and Paid Time Off, 7 paid holidays of you work more than 25 hours a week.
  • Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
  • Voluntary benefits like pet insurance, Life Lock and entertainment discounts.
  • We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment.
  • Continuing education opportunities.
Alternative Schedule
  • Monday: 7:30 am 6 pm, 1 hour lunch
  • Tuesday: 7:30 am 6 pm, 1 hour lunch
  • Wednesday: 9 am to 6 pm, 1 hour lunch
  • Thursday: 9 am to 6 pm, 1 hour lunch
  • Friday 8:30 am to 2 pm, no lunch - once a month
  • Saturday 8:30 am to 2 pm, no lunch - once a month