Front Desk Representative

1 week ago


Rio Rancho, New Mexico, United States Extended Stay Rio Rancho Full time

**Job Summary:**

We are seeking a highly skilled Front Desk Agent to join our team at Extended Stay America - Albuquerque - Rio Rancho Blvd. In this role, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out processes, and providing assistance with hotel facilities and amenities.

About the Role:

  • You will be the first point of contact for guests, greeting them warmly and responding to their inquiries in a friendly and professional manner.
  • Ensure accurate and efficient processing of guest reservations, check-ins, and check-outs.
  • Maintain high standards of personal appearance and grooming, adhering to brand standards.
  • Provide information on hotel services, facilities, and local attractions, exceeding guest expectations.

What We Offer:

  • A competitive salary of $45,000 per year, based on industry standards and location.
  • A comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life insurance, and a 401(k) retirement plan.
  • The opportunity to work in a dynamic environment with a global leader in third-party hotel management, where every associate is inspired to be the best.
  • A positive and supportive work culture, fostering growth and development opportunities.


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