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Sales Enablement
1 month ago
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
Job Title: Sales Enablement - Salesforce Lead (Restaurants)
Location: Atlanta, Georgia, USA
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities,
POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY
The NCR Voyix Restaurants team is looking for a Sales Enablement - Salesforce Lead to join our restaurants operations team. The ideal candidate will be responsible for spearheading the ideation, implementation, and optimization of Salesforce solutions that drive business processes and deliver measurable results. This role requires a deep understanding of Salesforce capabilities, strong business acumen, and excellent leadership skills. In this role you will work closely with cross-functional teams to streamline business processes and maximize the use of Salesforce to meet the Restaurant business unit goals and provide best-in-class service for our customers. This is an exciting and challenging role where you'll leverage your Salesforce functional knowledge to help implement innovative and cutting-edge solutions. You are a perfect fit for this role if you are passionate about your work and thrive in a fast-paced environment that will test your flexibility, strategic thinking, communication, and risk management skills.
Duties and Responsibilities:
- Collaborate with sales ops, sales leadership and sales teams to align Salesforce CRM with the overall business strategy.
- Help define and implement strategic goal and KPI tracking within Salesforce. Build, manage and maintain robust reporting and dashboards that provide visibility into funnel building, opportunity tracking, conversion rates, sales KPIs and overall pipeline management.
- Understand and leverage Salesforce solutions, including customizations, configurations, and integrations with other systems, that will help increase volume, velocity and visibility within the lead to cash flow.
- Lead initiatives to innovate sales processes and automation within Salesforce CRM, leveraging the Salesforce suite of tools such as Maps, Revenue Intelligence or integrated solutions
- Work cross functionally with the training team to develop and deliver training programs for end-users, provide ongoing support, and ensure user adoption of Salesforce solutions.
- Act as a trusted advisor to the Restaurant sales teams, offering coaching and guidance on leveraging Salesforce CRM for strategic decision-making, KPI tracking and pipeline management.
- Continuously evaluate Salesforce CRM processes, workflows, and configurations for efficiency and strategic alignment.
- Communicate changes, updates, and the rationale behind them to relevant stakeholders.
- Stay updated on Salesforce developments, best practices, and industry trends to continuously improve Salesforce implementations and processes.
- Bachelor's Degree or equivalent work experience
- 2-5 years of related work experience in Sales Enablement, Revenue Operations or Business Analytics
- Experience with Salesforce Sales Cloud, Analytics Cloud and Salesforce CPQ, and Sales Engagement preferred.
- Salesforce Admin certification preferred
- Experience in creating processes for ensuring accuracy, efficiency, and prioritization.
- Experience building, managing, and maintaining reporting and dashboards.
- Strong communication skills, with ability to explain complex datasets and development stories to business stakeholders.
- A confident self-starter who can implement change, improve on the status quo, and work independently without requiring prescribed direction or actions; you're able to spearhead and drive forward key initiatives without oversight.
- A bias for action and willingness to take a hands-on approach towards delivering incremental improvements within the framework of a future state vision.
- Strong attention to detail and process-oriented; and does not let details slip through the cracks or derail a project.
- Flexibility/ adaptability. Adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change
- Comfortable in an ambiguous, fast-paced, and high-growth environment
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."
