Customer Service Representative

1 month ago

Nashua, United States Cubic Full time
Business Unit:

Cubic Transportation Systems

Company Details:

When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.

We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.

Job Details:

Essential Job Duties and Responsibilities:
  • Answers all questions from Walk In center customers.
  • Processes all new business applications and payment of invoices
  • Performs all assigned tasks as quickly and accurately as possible.
  • Follows all established policies, procedures and written/verbal instructions.
  • Ensures all assigned issues are updated and resolved as efficiently and as quickly as possible.
  • Answers all inquiries related to EZ Pass accounts and toll violations
  • Performs other duties as assigned.


Minimum Job Requirements:

High school degree, or equivalent, plus three years experience in a Customer Service environment. Some college coursework preferred. Must be a good team player. Must possess a positive attitude. Must excel in a fast paced environment. Able to work and respond in a high volume situation. Willing to work extended hours. Ability to type 40 plus word per minute (WPM). Proficient in Microsoft Office.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

#LI-JM1

#LI-Hybrid
Worker Type:

Employee

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