Patient Services Specialist I
2 weeks ago
REQUIRED EDUCATION/EXPERIENCE:Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.LICENSES, REGISTRATION, AND CERTIFICATIONS:Associate degree and no experience. PREFERRED QUALIFICATIONS:Experience with patient registration, patient appointment scheduling, and/or insurance verification preferred.JOB SUMMARY:The Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.ESSENTIAL JOB FUNCTIONS: •Customer Service•Provides high level customer service in all interactions with internal and external customers.•Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.•Answers calls accurately and with exceptional customer service at all times, and ensure caller's needs are met.•Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety.•Acts as patient advocate and liaisons with various departments to meet mutual goals.•Addresses concerns of patients, provides service recovery, and escalates issues as needed.•Scheduling•Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.•Provides out-of pocket cost estimates to patients and counsels patients about unpaid bills.•Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.•Schedules appointments and completes reminder calls to patients for scheduled appointments.•Coordinates financial counseling for day surgery•Arrival•Arrives patients and prepares paperwork/chart for visit.•Appropriately receipts all monies collected, tokens distributed, and deferments authorized.•Registration•Obtains and documents information required for third party reimbursement.•Ensures compliance with Medicare and third party coverage.•Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization.•Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third party coverage(s) at every encounter.SALARY RANGE:Actual salary commensurate with experience or range if discussed and approved by hiring authority. WORK SCHEDULE:On-site, Monday through Friday, 8am to 5pm, possible nights/weekends and as needed on occasion.Equal Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
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Patient Services Specialist I
2 weeks ago
Galveston, Texas, United States University of Texas Medical Branch Full timeJob Summary:The Patient Services Specialist I plays a vital role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care. This position coordinates clerical and medical activities of a healthcare team, patient registration activities, and facilitates access to UTMB services for new and returning...
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Patient Services Specialist I
4 weeks ago
Galveston, United States UTMB Health Full timeThe Patient Services Specialist I, creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activitie Patient Services, Specialist, Pediatric, Customer Service, Patient, Healthcare
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Patient Services Specialist I
3 weeks ago
Galveston, United States UTMB Health Full timeMinimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient appointment scheduling, and/or...
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Patient Services Coordinator
5 days ago
Galveston, Texas, United States UTMB Health Full timePatient Services Specialist I Role SummaryUTMB Health is seeking a highly skilled Patient Services Specialist I to join our team. As a Patient Services Specialist I, you will play a critical role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care. Key Responsibilities:• Provides high-level...
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Patient Services Coordinator
1 month ago
Galveston, Texas, United States UTMB Health Full timePatient Services Specialist I Job SummaryThe Patient Services Specialist I plays a vital role in creating a positive patient experience by providing exceptional customer service and patient care. This position is responsible for coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB...
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Patient Services Specialist I
1 month ago
Galveston, United States UTMB Health Full timeAssociate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of...
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Patient Services Specialist I
1 month ago
Galveston, United States UTMB Health Full timeAssociate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. For departments reporting under Health System Ambulatory Operations, a valid Basic Life Support (BLS) certification must be obtained within 90 days of hire. Certification must be maintained for the duration of...
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(Part-time) Patient Services Specialist I
2 months ago
Galveston, United States UTMB Health Full timePatient Services Specialist - (Onsite)Minimum Qualifications: Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.Licenses, Registrations, or Certifications: Associate degree and no experience.Preferred Qualifications: Experience with patient registration, patient...
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(Part-time) Patient Services Specialist I
4 months ago
Galveston, United States UTMB Health Full timeJob Description:The Patient Services Specialist I creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB services for new and returning patients.EDUCATION &...
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Patient Services Coordinator
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist I plays a vital role in creating a positive patient experience by delivering exceptional customer service and patient care. This individual will coordinate clerical and medical activities, facilitate patient registration, and ensure seamless access to UTMB Health services.Key ResponsibilitiesCoordinate clerical and...
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Patient Care Technician I TDCJ Specialist
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryAs a Patient Care Technician I TDCJ Specialist at UTMB Health, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas. This role requires a strong foundation in nursing principles and a commitment to delivering high-quality patient care.Key Responsibilities Provide...
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Patient Services Coordinator
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Summary: We are seeking a highly skilled Patient Services Specialist I to join our team at UTMB Health. As a key member of our healthcare team, you will be responsible for creating a positive patient experience by consistently exceeding expectations in customer service and patient care.Key Responsibilities:Provide high-level customer service in all...
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Patient Services Coordinator
3 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Summary:The Patient Services Specialist I plays a vital role in creating a positive patient experience by delivering exceptional customer service and patient care. This individual coordinates clerical and medical activities of a healthcare team, facilitates patient registration, and ensures seamless access to UTMB services for new and returning...
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Galveston, Texas, United States UTMB Health Full timeJob Summary:UTMB Health is seeking a highly skilled Patient Care Technician I TDCJ Surgery Specialist to join our team. As a key member of our nursing staff, you will provide exceptional patient care and support to our patients and families. Responsibilities: Possess knowledge and skill to meet standards for competent professional nursing practice as...
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CT Imaging Specialist I or II
2 months ago
Galveston, Texas, United States University of Texas Medical Branch Full timeThis is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate.WORK SCHEDULE:Tuesday - Friday evenings, 12:00 noon to 10:30pmComputed Tomography Technologist I:JOB DESCRIPTIONThe CT Imaging Specialist I role operates independently to perform a range of standard...
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Patient Services Specialist II
4 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist II plays a critical role in maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. This position requires advanced skills in coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to...
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Patient Care Technician I
2 weeks ago
Galveston, Texas, United States UTMB Health Full timeJob Title: Patient Care Technician IUTMB Health is seeking a Patient Care Technician I to join our team in Galveston, TX. As a Patient Care Technician, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Responsibilities:Collects, reports, and documents data: Vital signs,...
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Patient Care Technician I
2 weeks ago
Galveston, Texas, United States UTMB Health Full timePatient Care Technician I Job DescriptionUTMB Health is seeking a skilled Patient Care Technician I to join our team. As a Patient Care Technician I, you will provide basic technical assistance and supportive patient care to meet the needs of individual patients throughout assigned areas.Key Responsibilities:Collects, reports, and documents data: vital...
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Patient Services Specialist II
1 month ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist II plays a vital role in maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. This position requires advanced skills in coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to UTMB...
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Patient Services Specialist II
1 month ago
Galveston, Texas, United States UTMB Health Full timeJob SummaryThe Patient Services Specialist II plays a critical role in maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. This position requires advanced skills in coordinating clerical and medical activities of a healthcare team, patient registration activities, and facilitating access to...