Patient Services Coordinator

4 weeks ago


Galveston, Texas, United States UTMB Health Full time
Patient Services Specialist I Role Summary

UTMB Health is seeking a highly skilled Patient Services Specialist I to join our team. As a Patient Services Specialist I, you will play a critical role in creating a positive patient experience by consistently exceeding expectations in customer service and patient care.

Key Responsibilities:

• Provides high-level customer service in all interactions with internal and external customers.

• Coordinates clerical and medical activities of a healthcare team, patient registration activities, and facilitates access to UTMB services for new and returning patients.

• Schedules appointments and completes reminder calls to patients for scheduled appointments.

• Coordinates financial counseling for day surgery and educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.

• Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.

Requirements:

• Associate degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position.

• Licenses, Registrations, or Certifications: Associate degree and no experience.

• Experience with patient registration, patient appointment scheduling, and/or insurance verification preferred.

Work Schedule:

On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.

Equal Employment Opportunity:

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.

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