Director of Operations
4 weeks ago
The Director of Operations Regional Manager directs the company program and implements company policy to ensure compliance with contract duties (SLA) between company and our clients by performing the following duties personally or through subordinate supervisors.
Department: Operations
Reports To: President
Location: San Mateo, CA
Summary of Duties and Responsibilities:
Achieving the organization’s overall strategic goals and contributing to the sales and profitability requirements of the business as determined by the strategic plans.
Overseeing the complete operation of your team in accordance with the direction established in the strategic plans.
Staffing, guiding, leading, and managing your organization in accordance with the company guideline.
Maintaining awareness of both the external and internal competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards, and so forth. Generally speaking, being aware of any opportunities that the organization can leverage.
Performing other responsibilities as assigned.
Duties and Responsibilities:
Manage cost and revenue to meet company top and bottom line financial goals including:
Expanding business
Negotiating increases with Clients
Generate new MSA
Approve adjustments to SLA
Close deals
Reduction of operating cost
Develop new business programs to meet productivity and revenue goals
Resolve business issues and ensure that all escalated issues are closed
Evaluate division performance and recommend new strategies for performance improvements
Regularly hold meetings with key stakeholders to review the effectiveness of the business Policies, Procedures and Processes
Create, communicate, and implement the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall Division’s strategy
Maintain high level of Client communication which includes (but not limited to):
Client updates on staffing, periodic work performed, adjustments needed to SLA and recommendations of extra work
Resolve escalated issues
Anticipate clients’ needs and plan for them
Develop, build and maintain strong, long lasting customer relationships
Staffing:
Ensure that team works in compliance with company policies and procedure
Responsible for employee recruitment, training, promotion, and termination activities
Develop and enforce best practices to ensure operational efficiency and oversee staffing adjustments to obtain maximum productivity
Oversee that periodic work is being performed for clients and identify opportunities for improvement
Work with Operations team to assure SLA’s are being followed
Work with Account Managers to assure that goals are being met, clients retained and TAG work is being quoted properly
Designs job descriptions with KPI (Key Performance Indicator) to drive performance management for all employees
Defines job positions for recruitment and managing the process
Managing your regions subcontractors
Communicate the client vacancy report to the proper subcontractor
Review and approve monthly billing of your subcontractor
Build your pipeline of new subcontractors
Work with subcontractor to assure SLA’s are being followed
Reporting:
Generate a quarterly summary report of work performed for clients in your portfolio
Review Monthly Billing reports for accuracy
Review periodical (Tag) work billing and margins
Monthly report on losses and business gains
Review and approve all proposals
Review and report on client vacancy’s
Report on monthly job costing and variance report
Document your quarterly meeting with clients and site inspections
Generate a monthly report on Worker’s Compensation issues and resolutions
Monthly report on staff training and promotions
Quarterly report on staffing needs, promotions and other issues
Requirements:
Bachelor’s Degree is a plus
10+ years management experience is a most
Maintain cooperative working relationships with those contacted in the course of work
Capable of using independent judgment/solid decision making skills ability
Must be adaptable to change, work well under pressure, and meet tight deadlines
Proven ability to manage and lead teams
Ability to effectively work in a fast paced environment under constantly changing priorities and demands
Activator/self-motivated to accomplish goals, with a strong sense of responsibility
Ability to maintain a budget
To apply for this job,
send an email with the title of the job as the subject. Attach a resume and cover letter to Juan Cuevas at HR@2genesis.com
#J-18808-Ljbffr
-
Director - Revenue Operations (Partnerships)
2 weeks ago
San Mateo, CA, United States Freshworks Full timeCompany DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations...
-
Director of Consulting Services
1 day ago
San Mateo, United States TEEMA Full timeJob DescriptionJob DescriptionJob Title: Director of Consulting ServicesJob ID: MB63765238Location: RemoteOverview:Our client is seeking a Director of Consulting Services to join their team. The Director of Consulting Services role reports to the Chief Operating Officer and is responsible for the successful delivery and execution of work by teams, functions...
-
Director of Operations
4 weeks ago
San Diego, United States The Judson Group Full timeDirector of Operations | San Diego, California Judson Group has partnered with a growing boutique RIA with $500MM+ AUM in the search for a Director of Operations . The Director of Operations reports directly to the COO and is an integral member of the management team. The Director of Operations will both manage teams and projects, while also be a hands-on...
-
Director of Baseball Operations
2 weeks ago
San Antonio, United States University of the Incarnate Word Full timeThe Director of Baseball Operations (Graduate Assistant) assists with team travel logistics, p-card reconciliations, ordering apparel and equipment, and other administrative duties as assigned by the Head Baseball Coach. This is a student position op Operations, Director, Assistant, Baseball, Graduate, Operation, Education
-
Director Of Operations
2 weeks ago
San Diego, United States Top Notch Finders Full timeCompany DescriptionConfidentialRole DescriptionThis is a full-time on-site role for a Director of Operations at Confidential. The Director of Operations will oversee daily operations, manage teams, analyze business performance, develop budgets, and provide exceptional customer service.QualificationsOperations Management and Team Management skillsAnalytical...
-
Director of Operations
2 days ago
San Francisco, United States Strandberg Engineering Full timeDIRECTOR OF OPERATIONSStrandberg Engineering is a 24-person structural engineering firm located in the heart of the diverse and lively Mission District of San Francisco. We enjoy working in a collaborative environment, bringing architectural visions to life, and coordinating creative solutions during design and construction. Strandberg is currently...
-
Director of Operations
24 hours ago
San Francisco, United States Strandberg Engineering Full timeDIRECTOR OF OPERATIONSStrandberg Engineering is a 24-person structural engineering firm located in the heart of the diverse and lively Mission District of San Francisco. We enjoy working in a collaborative environment, bringing architectural visions to life, and coordinating creative solutions during design and construction. Strandberg is currently...
-
Director of Asset Management
1 week ago
San Mateo, United States Propel Recruitment LLC Full timeWe are excited to announce the opening for a Director of Asset Management, a newly created position with our client, an expanding Real Estate Investment and Development firm. This role presents a unique opportunity for an experienced Asset Management professional to join a team that is well-respected within the industry. As a key thought partner in the...
-
Director of Operations
8 hours ago
San Diego, United States Davidson Hospitality Group Full timeJoin our dynamic team as the Director of Operations at our prestigious hotel and be the driving force behind our success! We are seeking a passionate and results-driven leader who thrives in a fast-paced, guest-centric environment. As the Director of Operations, you will oversee all aspects of our hotel's operations, including guest services, housekeeping,...
-
San Mateo, United States BigHat Biosciences Full timeThe Role: BigHat Biosciences is seeking an exceptional [Manager/Director]*, Business Development to support our corporate development and partnering objectives. *At BigHat we believe in titles that are commensurate with skill set, relative organizational impact, and value contribution; more experienced candidates are encouraged to apply, with the...
-
Director of Operations
3 weeks ago
San Diego, United States Cheer Home Care Full timeDescription: Are you looking for a position that allows you to make a difference in the lives of the aging population? Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days. As the Director of Operations for Cheer Home Care you...
-
Director of Operations
6 hours ago
San Francisco, United States Private Physician Practice Full timeJob Description Job Description A highly skilled and dedicated Director of Operations to join our dynamic team. This role involves overseeing the daily operations of our clinic, ensuring that our facility runs efficiently, and that we provide the highest quality care to our patients. The successful candidate will be responsible for coordinating all aspects...
-
Director of Operations
3 weeks ago
San Diego, United States Cheer Home Care Full timeJob DescriptionJob DescriptionDescription: Are you looking for a position that allows you to make a difference in the lives of the aging population? Are you looking for a company that cares about your well-being and professional growth? Then you found us. Please join Cheer Home Care and help us bring some cheer to our clients' days. As the Director of...
-
Director of Operations
4 weeks ago
San Francisco, United States Private Physician Practice Full timeJob DescriptionJob DescriptionA highly skilled and dedicated Director of Operations to join our dynamic team. This role involves overseeing the daily operations of our clinic, ensuring that our facility runs efficiently, and that we provide the highest quality care to our patients. The successful candidate will be responsible for coordinating all aspects of...
-
Director of Campus Operations
4 days ago
San Francisco, California, United States Sterne School Full timeThe Director of Campus Operations reports to the Director of Finance & Business. Responsibilities include but are not limited to: Partnering with the Director of Finance to develop short- and long-term strategies to keep the campus operating at the most efficient and cost-effective levels Acting as a thought partner with the Director of Finance and Head of...
-
Senior Director, Demand Generation
6 hours ago
San Mateo, United States Snowflake Computing Full timeBuild the future of data. Join the Snowflake team. Snowflake started with a clear vision: develop a cloud data platform that is effective, affordable, and accessible to all data users. Snowflake developed an innovative new product with a built-for-the-cloud architecture that combines the power of data warehousing, the flexibility of big data platforms, and...
-
Director of Operations
4 weeks ago
San Antonio, United States Total Aerospace Services Full timeJob DescriptionJob DescriptionOur client has a long-standing commitment to providing safe and efficient air transportation services. For over 25 years, they have been a family owned business, operating a fleet of aircraft throughout the United States. They offer on-demand charter flights to a variety of destinations, including Canada, Mexico, Central and...
-
Director of Operations Manager
13 hours ago
San Antonio, United States Burnett Specialists Staffing | Recruiting Full timeDirector of Operations Manager Join us in leading a business steeped in traditional values, fostering loyalty and trust among employees and customers alike. We're on the lookout for a dynamic Director of Operations in Construction to spearhead our growth journey. This pivotal role offers an exceptional career path for individuals eager to thrive in a...
-
Director of Operations Manager
19 hours ago
San Antonio, United States Burnett Specialists Staffing | Recruiting Full timeDirector of Operations ManagerJoin us in leading a business steeped in traditional values, fostering loyalty and trust among employees and customers alike. We're on the lookout for a dynamic Director of Operations in Construction to spearhead our growth journey. This pivotal role offers an exceptional career path for individuals eager to thrive in a...
-
Director of Operations Manager
1 day ago
San Antonio, United States Burnett Specialists Staffing | Recruiting Full timeDirector of Operations ManagerJoin us in leading a business steeped in traditional values, fostering loyalty and trust among employees and customers alike. We're on the lookout for a dynamic Director of Operations in Construction to spearhead our growth journey. This pivotal role offers an exceptional career path for individuals eager to thrive in a...