Customer Service Specialist

1 month ago


Fresno, United States U.S. Venture Full time

POSITION SUMMARY As influential problem solvers, the Customer Service Specialist offers best in class service and once trained, possess a wealth of tire knowledge makes a real difference to our customers. Using your thorough training on U.S. AutoForce products to solve problems and provide support that keeps our customers informed and be their one stop shop. We're looking for someone who possesses these top traits: communication, results-driven, problem solver, patient, and thinks outside the box. Our call center focuses on wholesale distribution (we don't sell directly to the public). If you possess these skills we can teach you our product lines to be an effective team member. JOB RESPONSIBILITIES Actively engage and provide best in class service to our customers nationwide Effectively assess and troubleshoot customer needs Utilize problem solving skills to resolve customer questions and concerns Determine how many times a day a customer gets delivery, warehouse cut off times, and when product can be shipped to the customer Work in a fast paced environment Research and provide information on availability, pricing, and applications May perform special projects or handle specialty areas as assigned Use sound judgement when making decisions and thinking through various scenarios Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization Continuously learn and develop self professionally Support corporate efforts for safety, government compliance, and all other company policies & procedures Perform other related duties as required and assigned QUALIFICATIONS Required: Must be at least 18 years of age with a HS Diploma/GED 2 years of related customer service experience An effective communicator who understands the importance of listening and being empathetic Strong attention to detail and deadlines Utilize out of the box thinking to problem solve with customers under diverse situations Ability to read and interpret data (customer, pricing, availability, etc.) Ability to work and grow in a fast-paced, high-volume call center environment U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need. U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture. Our company is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at .



  • Fresno, United States Stardom Employment Consultants Full time

    Job Summary:The Customer Service Support Specialist will be the first point of contact for our customers providing them with exceptional service and support. This role requires someone who is passionate about helping others has excellent communication skills and can efficiently resolve customer inquiries and issues. Key Responsibilities: Respond to customer...


  • Fresno, United States The Sherwin-Williams Company Full time

    This PART-TIME position, paying $17.00/hour, is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any...


  • Fresno, California, United States Lifestyle Furniture Corporation Full time

    Solar Customer Support SpecialistLocation: Central Valley, CAPosition OverviewAs a vital member of our team, you will be responsible for managing and enhancing the onboarding experience for both solar contractors and customers.Key Responsibilities:Oversee and streamline the onboarding process for solar partners and clients.Deliver exceptional first and...


  • Fresno, California, United States GEA Process Engineering Full time

    Key Responsibilities Customer Service Operations Specialist II We are seeking a skilled Customer Service Operations Specialist II to enhance our team. This position integrates accounts payable oversight with leadership within our customer service division. The ideal candidate will demonstrate expertise in accounts payable functions, team management, and...

  • Customer Specialist

    3 months ago


    Fresno, United States Hotshot Arbor Care Full time

    Job DescriptionJob DescriptionSalary: $16 hourlyCompany Overview:Become a Customer Consent Specialist with Hotshot Arbor Care and do things right, the first time. We are looking for a reliable and detail-oriented individual who enjoys working outdoors and possess strong communication skills. At Hotshot Arbor Care, we provide quality utility vegetation...


  • Fresno, United States Suburban Propane Full time

    > > **Customer Relations Specialist** **Fresno , CA** **JOB ID: 7286** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...


  • Fresno, California, United States Affinitytruck Full time

    About UsAffinity Truck Center stands as a prominent figure in the realm of new and pre-owned truck sales, parts distribution, service provision, leasing, rental options, and financing solutions. Our esteemed reputation is built upon the dedication and expertise of our team members. We recognize that our workforce is a pivotal element of our success. We...


  • Fresno, California, United States Save Mart Supermarkets Full time

    About UsSave Mart Supermarkets is a leading regional grocery chain operating in California and Western Nevada, with a strong presence in the community.We take pride in providing our customers with high-quality products at affordable prices, while also fostering a positive and inclusive work environment for our employees.Our company values are centered around...


  • Fresno, United States Lee's Accu-Tech Service Full time

    Essential Duties and Responsibilities includes, but not limited to the following: Talks with customers by phone to create and schedule work orders for service and maintenance. Addresses customer inquiries concerning billing or service rendered, referring complaints of service failures to designated departments for investigation. Makes regular calls to...

  • Customer Service

    1 week ago


    Fresno, United States Vie Del Full time $18 - $20

    Job DescriptionJob DescriptionVie-Del is a major producer of concentrates from grapes and other fruits, brandy, spirits, and wines. We are currently seeking talented candidates to join the Vie-Del Family.  We offer a competitive salary and excellent benefits package in an employee-friendly and rewarding environment.SUMMARY: The Order Processing...


  • Fresno, California, United States AppleOne Employment Services Full time

    POSITION: SENIOR CUSTOMER SUPPORT SPECIALISTOVERVIEW:We are looking for a skilled Customer Support Specialist to take on a leadership role within our organization. In this position, you will serve as the main point of contact for customer interactions, managing inquiries through calls and emails while delivering exceptional service to understand customer...


  • Fresno, California, United States Internal Revenue Service Full time

    WHAT IS THE TAXPAYER SERVICES DIVISION?A description of the business units can be found at: Vacancies will be filled in the following specialty areas:Taxpayer Services Customer Assistance, Relationship and Education, Media and Publications, Publishing, E-Forms Technology, Content Delivery Support Functional Publishing, and Taxpayer Services Products.The...


  • Fresno, California, United States Tailored Brands Inc Full time

    Job Overview As a Seasonal Sales Associate at Tailored Brands Inc, you will be responsible for delivering a world-class customer experience within our retail stores. To be successful in this role, you must support and positively impact a culture of customer-obsession, being customer-ready and delivering exceptional service each and every day. You will engage...


  • Fresno, United States HdL Companies Full time

    Company OverviewThe HdL Companies help cities, counties, and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector,...


  • Fresno, California, United States Lee's Accu-Tech Service Full time

    Key ResponsibilitiesAs a Customer Service Representative I, your primary duties will include, but are not limited to: Engaging with clients via telephone to initiate and arrange service and maintenance work orders.Responding to customer questions regarding billing or services provided, and directing service failure complaints to the appropriate departments...


  • Fresno, United States Stardom Employment Consultants Full time

    Job Summary: The Customer Support Specialist is responsible for delivering outstanding support to customers by assisting them with inquiries troubleshooting issues and providing information about products and services. This role involves interacting with customers through various channels including phone email and chat to ensure a high level of customer...


  • Fresno, United States Volm Companies Full time

    Job DescriptionJob DescriptionJob Title: Customer Experience Specialist Reports to: Determined by locationShift: Monday-Friday, during normal business hoursJob SummaryThe Customer Experience Specialist is responsible for supply chain and product planning for specific customer accounts. Along with throughput planning, the Customer Experience Specialist...


  • Fresno, California, United States Jobot Full time

    Position OverviewWe are a reputable construction firm dedicated to excellence in the central valley of CA. Our organization prides itself on fostering a positive work environment, offering career advancement opportunities, comprehensive benefits, and a solid retirement plan.CompensationSalary:$21 - $25 per hourRole DetailsThis is a full-time position...


  • Fresno, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 4425 W Ashlan Ave [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...


  • Fresno, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 510 West Olive Avenue [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role...