Customer Service Representative

3 weeks ago

Pewaukee, United States MSi Corp Full time

Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Compensation: This hourly, non-exempt position pays from $18 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $38,440 and $52,555 annually, or more, depending on experience, overtime hours, and bonuses. To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities: Ensure effective and efficient handling of customer transactions. Accurately record and maintain customer contact information and details. Build and maintain strong customer relationships on behalf of the company. Handle inbound sales calls and initiate outbound sales calls as necessary. Consistently follow up on commitments made to customers in a timely manner. Monitor stock levels to facilitate effective handling of customer orders. Assist customers in determining their order requirements and needed services. Appropriately identify and escalate any customer issues as they arise. Provide price quotes, credit terms, and process sales orders accurately. Process sales transactions and handle payments accurately and efficiently. Coordinate trucking and delivery of materials to customers based on delivery schedules. Create shipping orders and packing lists as needed. Address any customer issues that may arise during the delivery process. Provide support to the Sales Representatives as needed. Demonstrate a customer-focused approach, effective collaboration, and clear communication within the team. Maintain up-to-date knowledge of company products and services. Perform any additional duties as required or requested. Additionally the candidate must meet the following Education and/or Experience requirements: High School Education Required. Some college work completed preferred. Minimum 2 years’ customer service experience. Clear communication with the ability to use positive language. Attentiveness. Proven ability to handle multiple tasks at once. Goal oriented focus. Good mathematical skills; ability to do calculations quickly. Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window based environment. Intermediate skills in MS Outlook, Word and Excel. Bilingual is (Spanish) preferred This Role Has The Following Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently sits and may occasionally stand or walk. The employee must occasionally lift, pull and move up to 25 pounds. Specific vision abilities required by this job include close vision. Benefits: MSI offers a comprehensive benefits package that includes: Referral, Holiday, and Annual Bonuses Annual pay increases Paid Time Off Medical, Dental, and Vision Insurance Company-paid Short Term and Long Term disability; Company-paid Life Insurance Tuition Reimbursement Traditional and Roth 401(k) plans with company matching contributions Charitable donation matching programs Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests. About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents. Over the years, MSI has been the recipient of many prestigious awards including: Top 5 fastest growing companies - OC Business Journal Supplier Diversity Award - Home Depot #1 Flooring Distributor multiple years in a row - Floor Covering Weekly Top Workplaces Award winner multiple times - Top Workplaces MSI Founder named the Entrepreneur of the Year - Ernst and Young MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team. #J-18808-Ljbffr

  • Customer Service Representative

    3 weeks ago

    Pewaukee, United States ID Technology Full time

    Continue Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative, strategic, persuasive, influential, a mechanical marvel, a customer service authority, meticulous, a closer, and a...

  • Customer Service Representative

    2 months ago

    Pewaukee, United States Badgerland Supply Inc Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO05767 Showing 1 location **Job Details** **Description** *GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products, and other specialty building materials. Founded in 1971, GMS now operates a network of more than...

  • Customer Service Representative

    1 day ago

    Pewaukee, Wisconsin, United States State Farm Insurance Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office team, you will be responsible for providing exceptional customer service, processing insurance policy changes and updates, and maintaining accurate and organized customer files.Key...

  • Customer Service Representative

    5 days ago

    Pewaukee, Wisconsin, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a safe and clean shopping environment, and upholding the company's core values.Key ResponsibilitiesGreet...

  • Industrial Customer Service Representative

    2 days ago

    Pewaukee, Wisconsin, United States Harken Inc Full time

    Job SummaryHarken Inc. is seeking a highly skilled and detail-oriented Industrial Customer Service Representative to join our team. As a key member of our Industrial division, you will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...

  • Customer Service Representative

    3 months ago

    Pewaukee, United States Molly Maid Full time

    Would you like a new career where you get training and have an opportunity to advance?  Do you want to stop working crazy hours and have some flexibility in your schedule?  As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring...

  • Floating Customer Service Representative

    2 weeks ago

    Pewaukee, United States Waukesha State Bank Company Full time

    Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an...

  • Customer Service Representative

    2 months ago

    Pewaukee, United States Waukesha State Bank Company Full time

    Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team. CSR's role model of accuracy, organization and attention-to-detail for the new account team and teller staff. We are currently looking for part-time CSR's for our Pewaukee location. Waukesha...

  • Floating Customer Service Representative

    2 weeks ago

    Pewaukee, United States Waukesha State Bank Full time $17 - $18

    Job DescriptionJob DescriptionWaukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized,...

  • Customer Service Representative Fueler/Washer

    3 months ago

    Pewaukee, United States Penske Full time

    Job Description:1270 Hickory St, Pewaukee, WI 53072 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...

  • Customer Service Representative Fueler/Washer

    3 weeks ago

    Pewaukee, United States Penske Full time

    Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them...

  • Customer Service Representative

    3 weeks ago

    Pewaukee, United States Flow Control Group Company Full time

    Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry. We are the trusted partner for manufacturing companies in Wisconsin and Northern Illinois, offering innovative solutions with the widest range of products and services in the Midwest. Our degreed engineers form lasting relationships with customers,...

  • Customer Service Representative

    3 days ago

    Pewaukee, Wisconsin, United States Tim O'Brien Homes Full time

    Job SummaryThis position is responsible for delivering exceptional warranty service to homeowners and trade partners of Tim O'Brien Homes. The successful candidate will provide top-notch customer service, communicate effectively, and work collaboratively with the production team to ensure timely and quality warranty services.Key ResponsibilitiesParticipate...

  • Customer Care Representative

    5 days ago

    Pewaukee, Wisconsin, United States Molly Maid Full time

    About the RoleMolly Maid is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in upholding our commitment to customer satisfaction and professionalism.Key ResponsibilitiesGrow and Retain Customers: Develop and maintain strong relationships...

  • Customer Care Representative

    2 days ago

    Pewaukee, Wisconsin, United States Tim O'Brien Homes LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Tim O'Brien Homes LLC. As a key member of our Production Team, you will be responsible for providing exceptional warranty service to our homeowners and trade partners.Key ResponsibilitiesParticipate as an active member of the Production Team by supporting all company...

  • Customer Service Representative

    2 weeks ago

    Pewaukee, United States Waukesha State Bank Company Full time

    Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an...

  • Customer Service Representative

    2 weeks ago

    Pewaukee, United States Waukesha State Bank Full time $16 - $17

    Job DescriptionJob DescriptionWaukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized,...

  • Industrial Customer Service

    3 months ago

    Pewaukee, United States Harken Inc Full time

    ** Industrial Customer Service** Harken works hard to be the technological leader in deck hardware, winches, and hydraulics. Harken's core strength in its historic niche is matched with opportunities for growth as it expands to offer a growing assortment of safety and rescue equipment and services from its Harken Industrial division, focusing on its core...

  • Patient Service Representative

    2 months ago

    Pewaukee, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...

  • Patient Service Representative

    2 months ago

    Pewaukee, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...