Customer Service Representative

2 months ago


Pewaukee, United States Badgerland Supply Inc Full time

** Customer Service Representative**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO05767 Showing 1 location **Job Details**

**Description**

*GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products, and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit* *or any one of our subsidiary company websites.*

**ESSENTIAL DUTIES AND RESPONSIBILITIES:**

* Ensure over the phone, face to face and written communication with customers represents the companys culture, values and practices

* Greet customers warmly and determine problems, orders or other reason for calling

* Take orders at the sales counter and over the phone

* Complete sales orders and tender cash sales

* Ability to use company computer system to enter orders

* Develop product knowledge to assist customers with purchases

* Building relationships with customers

* Ensure showroom is clean and properly stocked

* Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports

* Ability to ascertain when to pass on a customers questions to appropriate sales staff for additional product and sales information

**QUALIFICATIONS:**

**Education/Licensing/Experience Requirements:**

* High school diploma or GED required

* Two (2) or four (4) year degree preferred

**Other Competencies:**

* Ability to self-manage, show initiative and be proactive

* Be comfortable meeting the public

* Communicate professionally, both verbally and in writing, to coworkers, customers, and vendors

* Must be a team player, demonstrate attention to detail and have good organizational skills

* Exceptional computer skills

* Bilingual a plus: English and Spanish

**PHYSICAL DEMANDS:**

* Must be able to remain in a stationary position 50% of shift

* Occasionally, will move about inside the office to access files, office machinery, etc.

* Must be able to operate basic office machinery

* Constantly working in an office environment

**MENTAL DEMANDS:**

* Must be able to problem solve and prioritize tasks

* Must be able to manage stress depending on tasks

* Must be able to multitask

* Must be able to receive and analyze information

* Must be able to quickly communicate solutions if problems occur

* Must be able to demonstrate a high degree of sound judgement

**COMPANY BENEFITS:**

* 401k retirement plan

* Paid holidays and vacation days

This job description is subject to change at any time.

*Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.*

**EQUAL OPPORTUNITY EMPLOYER**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



  • Pewaukee, United States ID Technology Full time

    Continue Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative, strategic, persuasive, influential, a mechanical marvel, a customer service authority, meticulous, a closer, and a...


  • Pewaukee, Wisconsin, United States State Farm Insurance Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office team, you will be responsible for providing exceptional customer service, processing insurance policy changes and updates, and maintaining accurate and organized customer files.Key...


  • Pewaukee, Wisconsin, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a safe and clean shopping environment, and upholding the company's core values.Key ResponsibilitiesGreet...


  • Pewaukee, Wisconsin, United States Harken Inc Full time

    Job SummaryHarken Inc. is seeking a highly skilled and detail-oriented Industrial Customer Service Representative to join our team. As a key member of our Industrial division, you will be responsible for providing exceptional customer service, processing orders, and resolving customer inquiries in a timely and professional manner.Key ResponsibilitiesRespond...


  • Pewaukee, United States Molly Maid Full time

    Would you like a new career where you get training and have an opportunity to advance?  Do you want to stop working crazy hours and have some flexibility in your schedule?  As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring...


  • Pewaukee, United States MSi Corp Full time

    Summary: The Customer Service Representative (CSR) is responsible for working with customers face to face and helping with product selection. Compensation: This hourly, non-exempt position pays from $18 to $21 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $38,440 and $52,555 annually, or more, depending on...


  • Pewaukee, United States Waukesha State Bank Company Full time

    Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an...


  • Pewaukee, United States Waukesha State Bank Company Full time

    Customer Service Representatives drive customer service excellence by building customer relationships, exuding professionalism, and assisting on the new accounts team. CSR's role model of accuracy, organization and attention-to-detail for the new account team and teller staff. We are currently looking for part-time CSR's for our Pewaukee location. Waukesha...


  • Pewaukee, United States Waukesha State Bank Full time $17 - $18

    Job DescriptionJob DescriptionWaukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized,...


  • Pewaukee, United States Penske Full time

    Job Description:1270 Hickory St, Pewaukee, WI 53072 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...


  • Pewaukee, United States Penske Full time

    Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them...


  • Pewaukee, United States Flow Control Group Company Full time

    Tri-Phase Automation is a unique distributor with over 25 years of experience in the automation industry. We are the trusted partner for manufacturing companies in Wisconsin and Northern Illinois, offering innovative solutions with the widest range of products and services in the Midwest. Our degreed engineers form lasting relationships with customers,...


  • Pewaukee, Wisconsin, United States Tim O'Brien Homes Full time

    Job SummaryThis position is responsible for delivering exceptional warranty service to homeowners and trade partners of Tim O'Brien Homes. The successful candidate will provide top-notch customer service, communicate effectively, and work collaboratively with the production team to ensure timely and quality warranty services.Key ResponsibilitiesParticipate...


  • Pewaukee, Wisconsin, United States Molly Maid Full time

    About the RoleMolly Maid is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in upholding our commitment to customer satisfaction and professionalism.Key ResponsibilitiesGrow and Retain Customers: Develop and maintain strong relationships...


  • Pewaukee, Wisconsin, United States Tim O'Brien Homes LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Care Representative to join our team at Tim O'Brien Homes LLC. As a key member of our Production Team, you will be responsible for providing exceptional warranty service to our homeowners and trade partners.Key ResponsibilitiesParticipate as an active member of the Production Team by supporting all company...


  • Pewaukee, United States Waukesha State Bank Company Full time

    Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an...


  • Pewaukee, United States Waukesha State Bank Full time $16 - $17

    Job DescriptionJob DescriptionWaukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized,...


  • Pewaukee, United States Harken Inc Full time

    ** Industrial Customer Service** Harken works hard to be the technological leader in deck hardware, winches, and hydraulics. Harken's core strength in its historic niche is matched with opportunities for growth as it expands to offer a growing assortment of safety and rescue equipment and services from its Harken Industrial division, focusing on its core...


  • Pewaukee, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...


  • Pewaukee, United States Joints In Motion Medical Llc Full time

    Are you interested in a position that offers autonomy and flexible scheduling? Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery? Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical...