Member Retention Specialist

1 month ago


Rock Hill, United States Massage Envy Full time

Overview:

Where Better Careers Begin
Massage Envy Rock Hill:


Do you have a passion for helping others? At the Massage Envy Rock Hill franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Pay:

  • Competitive base pay of $14/ hour plus bonuses and commissions
  • Employer-paid healthcare including medical, dental and vision plans
  • Matching 401(k)
  • Paid time off for full time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • A free massage, skincare or stretch service each month
  • 25-40% off all products


Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendation
  • Lead the location efforts to retain and engage members through interactions with existing and potential members
  • Plan, develop, implement, and organize events inside and out of the clinic that promote products, memberships, and wellness services.


Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Manager of the Year)
  • A caring community that strives to celebrate individuality and share knowledge


If youre ready to join a growing community with experienced professionals who share your same passion, we cant wait to meet you


*ME SPE Franchising, LLC (ME SPE) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (MEF), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary:
$14 plus bonus

  • Round Rock, Texas, United States TruGreen Full time

    Key Responsibilities:As an Inbound Customer Retention Representative, you will be responsible for receiving inbound calls from customers with potential cancellations. Your goal is to resolve their concerns and present root cause-related offers to retain their business.Key Skills:High-value saving techniquesRepresentative, Retention, Customer Experience,...


  • Little Rock, Arkansas, United States Arkansas Children's Full time

    Nurse Talent Retention SpecialistAt Arkansas Children's, we are seeking a highly skilled Nurse Talent Retention Specialist to join our team. This role is responsible for developing and implementing strategic initiatives to engage and retain diverse nursing and patient care talent. The successful candidate will establish and maintain positive relationships...


  • Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

    Job Summary:Arkansas Children's Hospital is seeking a highly skilled Nurse Retention Specialist to lead and develop strategic initiatives for engaging and retaining diverse nursing and patient care talent. The ideal candidate will have a strong background in nursing and experience in workforce development, talent management, and retention strategies.Key...


  • Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

    Job Summary:To lead and be responsible for developing, implementing, and sustaining retention programs and organizational wide initiatives aimed at retaining AC nursing and patient care talent. This role is responsible for metrics, reporting, goal setting, survey administration, etc. in conjunction with Nursing and Patient Care leadership. The NRS will...


  • Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled and experienced Nurse Retention Specialist to join our team at Arkansas Children's Hospital. As a key member of our Patient Care Administration department, you will be responsible for developing and implementing strategic initiatives to engage and retain our diverse nursing and patient care talent.Key...


  • Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Nurse Retention Specialist to join our team at Arkansas Children's Hospital. The successful candidate will be responsible for developing and implementing strategic initiatives to engage and retain diverse nursing and patient care talent.Key ResponsibilitiesDevelop and implement retention programs and...


  • Round Rock, Texas, United States TruGreen Full time

    Key ResponsibilitiesAs a key member of the TruGreen team, you will be responsible for resolving customer concerns and presenting retention offers to prevent cancellations.Key Skills:Excellent communication and problem-solving skillsAbility to work in a fast-paced environmentStrong customer service skillsKnowledge of retention strategies and techniquesWhat We...


  • Round Rock, Texas, United States TruGreen Full time

    Key ResponsibilitiesAs a key member of the TruGreen team, you will be responsible for resolving customer concerns and presenting retention offers to prevent cancellations.Key Skills:Excellent communication and problem-solving skillsAbility to work in a fast-paced environmentStrong customer service skillsKnowledge of retention strategies and techniquesWhat We...


  • Round Rock, Texas, United States TruGreen Full time

    Customer Retention Role at TruGreenWe are seeking a skilled Customer Retention Representative to join our team. As a key member of our customer service team, you will be responsible for resolving customer concerns and presenting offers to retain their business.Key Responsibilities:Resolve customer concerns in a timely and professional mannerPresent offers to...


  • Round Rock, Texas, United States TruGreen Limited Partnership Full time

    Job Title: Inbound Customer Retention RepresentativeAt TruGreen Limited Partnership, we are committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and...


  • Little Rock, Arkansas, United States Arkansas Children's Hospital Full time

    Job Summary:To lead and be responsible for developing, implementing, and sustaining retention programs and organizational wide initiatives aimed at retaining AC nursing and patient care talent.Key Responsibilities:Develops and implements strategic initiatives, programs, and processes for engaging and retaining diverse nursing & patient care...


  • Round Rock, Texas, United States TruGreen Full time

    Customer Retention RepresentativeAt TruGreen, we're committed to delivering exceptional customer experiences. As an Inbound Customer Retention Representative, you'll play a critical role in ensuring our customers remain satisfied with our services.Key Responsibilities:Resolve customer concerns and address potential cancellations in a timely and professional...


  • Round Rock, Texas, United States Kalahari Resorts and Conventions Full time

    About the RoleWe are seeking a highly motivated and experienced Culture and Retention Manager to join our team at Kalahari Resorts Conventions. As a key member of our HR department, you will be responsible for enhancing our culture and retention initiatives through training, surveying, and evaluation of our Kalahari culture and expectations.Key...

  • Yard Specialist

    2 months ago


    Rock Hill, South Carolina, United States Carter Lumber Full time

    Job OverviewCarter Lumber is seeking a skilled Yard Specialist to join our team. As a Yard Specialist, you will play a critical role in assisting contractors and do-it-yourselfers with the selection and loading of their order, as well as maintaining the inventory in the Yard by conducting cycle counts and keeping the Yard organized and clean.Key...

  • Kitchen Team Member

    2 weeks ago


    Rock Hill, South Carolina, United States SHRIMP BOAT ROCK HILL INC Full time

    Job SummaryWe are seeking a skilled Food Preparation Specialist to join our team at SHRIMP BOAT ROCK HILL INC. As a key member of our kitchen staff, you will be responsible for preparing and cooking food to the highest standards.Key ResponsibilitiesPrepare and cook food according to recipes and presentation guidelinesMaintain a clean and organized kitchen...


  • Round Rock, Texas, United States Pain Specialist of America LLC Full time

    Pain Management Specialist Job DescriptionWe are seeking a highly skilled and compassionate Pain Management Specialist to join our dynamic team at Pain Specialists of America LLC. As a key member of our team, you will be responsible for providing high-quality patient care and contributing to the development of effective pain management plans.Key...


  • Round Rock, Texas, United States TruGreen Limited Partnership Full time

    Job DescriptionTruGreen Limited Partnership is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and a great place to work.Position...


  • Rock Hill, South Carolina, United States Eventus WholeHealth Full time

    Eventus WholeHealth is seeking a highly skilled Regional Long-Term Care Sales Support Specialist to join our team. In this role, you will play a crucial part in assisting the Regional Long-Term Care Account Executive in sales-related activities within the designated region.Key Responsibilities:Assist in executing sales strategies in collaboration with the...


  • Round Rock, Texas, United States TruGreen Full time

    At TruGreen, our goal is to deliver exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer concerns and presenting tailored solutions to retain their business. By leveraging high-value saving techniques, you will play a critical role in driving customer satisfaction and loyalty.Key...

  • Care Specialist

    3 weeks ago


    Rock Hill, South Carolina, United States Elevance Health Full time

    Job Title: Outreach Care SpecialistJoin Elevance Health as an Outreach Care Specialist and make a meaningful impact on the lives of our members. As a key member of our team, you will play a vital role in ensuring our members receive the care and support they need to thrive.About the Role:We are seeking a highly motivated and compassionate individual to join...