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Clerical Assistant
1 month ago
This is a Temporary to Hire opportunity with pay up to $18/hr, depending on experience. Hours typically 8:30 AM - 5:00 PM, with 1/2 hour unpaid lunch, Monday-Friday. Company provides benefits once hired.
Ideal Candidate will be a motivated individual who is a stickler for details, accuracy, efficiency and who will thrive in a fast paced work environment.
Essential Duties:
- Take care of customers; processing domestic and international orders.
- Liaison between the sales department, warehouse, and operations team.
- Reception duties (answer phones, direct calls, meet/greet and announce visitors).
- Customer Order Entry (data entry of customer purchase orders into the system).
- Customer Service (sending order confirmations, corresponding with customers, maintaining customer relationships, etc.).
- Maintain and prepare the necessary documents for outgoing orders.
- Manage back-orders and communicates status updates with related departments / customers.
- Accurately records all completion data into the appropriate databaseand/or appropriately completes all necessary paperwork.
- May also Coordinate daily deliveries and shipments.
- Obtain both Ground and LTL rate quotes to arrange freight for outgoing orders.
- Provide assistance and support to Managers in various tasks and projects.
- Support sales team to ensure all orders are processed and shipped on time.
- Familiarity with AP/AR also helpful but not required.
- Min 1 year of experience in a fast paced customer service role or order management role in a high volume environment is desired.
- High School or GED is required.
- Microsoft Office skills (Excel, Word, Outlook) are required.
- QuickBooks is a plus.
- Excellent data entry skills to quickly and accurately review and input data.
- Effective communication (both verbal and written) and organizational skills.
- Superior phone etiquette and ability to deal effectively with internal or external customers, peers and management.
- Shows initiative and is able to work independently.
- Reliability.
- Strong problem solving skills and ability to multitask.
Compensation / Pay Rate (Up to): $18.00 - $18.00 Per Hour
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