Part Time Front Desk Agent

7 days ago

Pittsburgh, Pennsylvania, United States The Marcus Corporation Part time
About us

We are customer-centric, creative, fun Kimpton Hotel Monaco Pittsburgh is where adventure meets the comforts of our boutique hotels in downtown Pittsburgh.

Our work environment includes:
  • Growth opportunities
  • On-the-job training
  • Company perks
The Kimpton Hotel Monaco Pittsburgh has an immediate opening for a Part Time Front Desk Agent

Are you a passionate people person who loves to create those special moments that keep people coming back? Are you passionate about the City of Bridges and want to share your love with the people around you? This just might be the place for you

What You'll Do

The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some of your responsibilities include:
  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift.
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Follow established key control policy.
  • Ensure proper credit policies are followed.
  • Submit all lost & found articles accompanied by a completed lost & found report.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Verify credit limit report.
  • Monitor room availability throughout the day.
  • Review daily the selling status of the hotel using yield management system.
  • Attend department meeting once a month.
  • Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet.
What You Bring
  • High school diploma or general education degree (GED) required.
  • Previous experience in a Front Desk or customer-facing role is preferred.
  • Knowledgeable of immediate area, services, attractions, and events.
  • Flexible schedule, able to work evenings, weekends and holidays.
  • Work well under pressure, dealing with many arrivals and departures within a short period of time.
  • Familiar with hotel systems and operations, and the ability to enter in information accurately.
Be Yourself. Lead Yourself. Make it Count.
We are People Pleasing People.
Marcus Hotels & Resorts is an Equal Opportunity Employer.

#KMPH

  • Part Time Front Desk Agent

    1 day ago

    Pittsburgh, Pennsylvania, United States Kimpton Hotel Monaco Pttsbrg Part time

    Job Description Job Description DescriptionAbout usWe are customer-centric, creative, fun Kimpton Hotel Monaco Pittsburgh is where adventure meets the comforts of our boutique hotels in downtown Pittsburgh.Our work environment includes:Growth opportunitiesOn-the-job trainingCompany perksThe Kimpton Hotel Monaco Pittsburgh has an immediate opening for a Part...

  • Front Desk Agent

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Comfort Inn Full time

    A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services Perform all check-in and check-out tasks...

  • Front Desk Agent

    2 days ago

    Pittsburgh, Pennsylvania, United States Comfort Inn Full time

    A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services Perform all check-in and check-out tasks...

  • Front Desk Agent

    3 days ago

    Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time

    Job DescriptionWe are seeking a highly skilled Front Desk Agent to join our team at Peachtree Hospitality Management. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.Your primary duties will include:Checking guests in and out of the hotel in a friendly and efficient mannerConfirming...

  • Front Desk Agent

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Omni Hotels Full time

    Front Desk AgentJob Locations US-PA-PittsburghRequisition ID 2025-119275# of Openings 1Category (Portal Searching) Front Office OperationsLocationWilliam Penn Hotel History defines elegance in this classic, downtown Pittsburgh hotel. Since opening the doors in 1916, the Omni William Penn Hotel has played a starring role in the city of Pittsburgh,...

  • Front Desk Clerk

    1 week ago

    Pittsburgh, Pennsylvania, United States Indus Hotels Full time

    Embassy Suites Pittsburgh is Hiring: Guest Services AgentBe the First Smile Guests See - and the Reason They ReturnAre you a people person who loves creating memorable experiences? Join our front desk team at Embassy Suites Pittsburgh and play a vital role in making every guest's stay exceptionalWhat's in It for You?We value our team members and...

  • Front Desk Clerk

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Indus Hotels Corporate Full time

    Embassy Suites Pittsburgh is Hiring: Guest Services AgentBe the First Smile Guests See - and the Reason They Return Are you a people person who loves creating memorable experiences? Join our front desk team at Embassy Suites Pittsburgh and play a vital role in making every guest's stay exceptional What's in It for You? We value our team members and offer:...

  • Front Desk Agent- Wyndham Garden Pittsburgh Airport, PA

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Join Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh Airport Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional...

  • Front Desk Agent- Wyndham Garden Pittsburgh Airport, PA

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Join Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh Airport Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional...

  • Front Desk Agent

    1 week ago

    Pittsburgh, Pennsylvania, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Front Desk Agent Wyndham Garden Pittsburgh Airport PA

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full time

    Join Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh AirportAre you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional...

  • Front Desk Specialist

    2 days ago

    Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our front desk team as a Guest Experience Agent.Main Responsibilities:Provide exceptional customer service to guests, responding promptly to their needs and resolving any issues that may arise.Manage the front desk operations, ensuring that all tasks are completed efficiently...

  • Hotel Front Desk Agent

    3 weeks ago

    Pittsburgh, Pennsylvania, United States TRYP by Wyndham PittsburghLawrenceville Full time

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...

  • Agent Front Desk

    1 week ago

    Pittsburgh, Pennsylvania, United States IHG Full time

    **Role Purpose**The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in...

  • Front Desk Clerk

    4 days ago

    Pittsburgh, Pennsylvania, United States Embassy Suites Pittsburgh Downtown Full time

    Embassy Suites Pittsburgh is Hiring: Guest Services AgentBe the First Smile Guests See and the Reason They ReturnAre you a people person who loves creating memorable experiences? Join our front desk team at Embassy Suites Pittsburgh and play a vital role in making every guests stay exceptionalWhats in It for You?We value our team members and...

  • Front Desk Supervisor

    1 week ago

    Pittsburgh, Pennsylvania, United States The Marcus Corporation Full time

    The Kimpton Hotel Monaco Pittsburgh has an exciting opportunity to join the team as Front Desk Supervisor What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon...

  • Front Desk Agent

    2 days ago

    Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full time

    Job Summary: FREE HEALTHCARE $14.20/HR FULL-TIME 2:00pm-10:00pm WEEKDAYS 6:00am-2:00pm WEEKENDS Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and...

  • Front Desk Associate Manager

    1 day ago

    Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time

    About Us:Aimbridge Hospitality is a global leader in third-party hotel management, representing over 1,550 hotels across 22 countries. Our associates are passionate about delivering exceptional results and thrive in a culture where everyone is inspired to be the best. Join us as a Front Desk Agent and become part of a world-class team that is dedicated to...

  • Front Desk Agent

    2 days ago

    Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full time

    Job Summary + $14.50/HR + FULL-TIME + WEEKEND AND EVENING AVAILABILITY NEEDED Guest Service Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations...

  • Front Desk Agent

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Hampton Inn & Suites Pittsburgh Full time

    Job Summary: $14.00/HR 3-4 DAYS EVENINGS ONLY 3:00pm-11:00pm WEEKENDS NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations...