Front Desk Agent
6 months ago
A Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
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Front Desk Agent
1 month ago
Pittsburgh, United States Hilton Garden Inn Pittsburgh DowntownRevel + Roost Full timeThe Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Agent to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For® in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a...
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Front Desk Agent
6 months ago
Pittsburgh, United States Crescent Hotels & Resorts Full timeGreets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes gu Front Desk, Agent, Hotel
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Full Time 7AM-3PM Front Desk Agent
5 days ago
Pittsburgh, United States Concord Hospitality Enterprises Company Full timeAs a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and Front Desk, Agent, Hospitality
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Full Time 7AM-3PM Front Desk Agent
5 days ago
Pittsburgh, United States Concord Hospitality Full timeAs a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and Front Desk, Agent, Hospitality
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Pittsburgh, United States Blue Sky Hospitality Solutions Full timeJoin Our Team as a Front Desk Agent at Wyndham Garden Pittsburgh Airport! Are you a friendly, team-oriented individual who loves making people feel welcome? At Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Agent to be the first point of contact for our valued guests. In this role, you'll be responsible for providing exceptional...
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Front Desk Agent
5 months ago
Pittsburgh, United States Hampton Inn & Suites Pittsburgh Full timeJob Summary: $14.00/HR 3-4 DAYS EVENINGS ONLY 3:00pm-11:00pm WEEKENDS NEEDED Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations...
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Front Desk Agent
4 months ago
Pittsburgh, United States Holiday Inn Express Pittsburgh West Full timeJob Summary: FREE HEALTHCARE $14.20/HR FULL-TIME 2:00pm-10:00pm WEEKDAYS 6:00am-2:00pm WEEKENDS Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and...
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Front Desk Supervisor
1 week ago
Pittsburgh, United States The Marcus Corporation Full timeThe Kimpton Hotel Monaco Pittsburgh has an exciting opportunity to join the team as Front Desk Supervisor! What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon...
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Front Desk Associate
1 week ago
Pittsburgh, Pennsylvania, United States Days Inn Pittsburgh Full timeJob DescriptionWe are looking for a skilled and detail-oriented Customer Service Agent to join our front desk team at Days Inn Pittsburgh.About the Job:The ideal candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.You will be responsible for handling guest inquiries,...
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Front Desk Hospitality Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Fairfield Pittsburgh Airport Full timeJob Overview: As a Front Desk Agent at Fairfield Pittsburgh Airport, you will be responsible for delivering exceptional customer service to our guests. Main Responsibilities: Registering guests and processing room assignmentsMaking and modifying reservationsProviding information on hotel services, facilities, and local attractionsHandling guest inquiries and...
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Front Desk Agent
4 months ago
Pittsburgh, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
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Front Desk Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Holiday Inn Express Pittsburgh West Full timeJob SummaryThe Front Desk Agent role at Holiday Inn Express Pittsburgh West offers a competitive salary of $14.20 per hour, with opportunities for advancement in a dynamic and fast-paced environment.Greet and register guests, provide exceptional customer service, and ensure a smooth check-in and check-out process. Maintain accurate records, handle guest...
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Front Desk Agent
7 months ago
Pittsburgh, United States Concord Hospitality Full timeDescription Front Desk & Guest Care OPEN AVAILABILITY We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all...
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Customer Service Representative
3 weeks ago
Pittsburgh, Pennsylvania, United States Aimbridge Hospitality Full timeAbout the RoleWe are seeking a skilled and charismatic Front Desk Agent to join our dynamic team at the Holiday Inn Express Pittsburgh. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and managing the overall flow of the front desk area.Key Responsibilities:Deliver outstanding guest service,...
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Front Desk Agent
7 months ago
Pittsburgh, United States Holiday Inn Express Pittsburgh Full timeJob Summary: $14.50/HR FULL-TIME WEEKEND AND EVENING AVAILABILITY NEEDED Guest Service Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations...
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AM Front Desk Agent
4 months ago
Pittsburgh, United States Fairfield Pittsburgh Airport Full timeJob Summary: FULL OR PART-TIME 7:00am-3:00pm OR 3:00pm-11:00pm Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator...
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Front Desk Agent
5 months ago
Pittsburgh, United States Cambria Hotel Pittsburgh Downtown Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Front Desk Ambassador
1 week ago
Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time**Job Overview**Peachtree Hospitality Management is seeking a highly skilled Guest Service Agent to join our team. As a key member of our front desk staff, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.**Key Responsibilities:**Process check-ins/outs efficiently and...
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Front Desk Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States The Del Monte Lodge Full timeDel Monte Lodge Front Desk ClerkWe are seeking a self-motivated Front Desk Clerk to join our team at The Del Monte Lodge. As a Front Desk Clerk, you will play a key role in ensuring a great guest and colleague experience.About the RoleYou will be responsible for performing various guest service activities while providing exceptional customer service.Your...
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Front Desk Host
2 weeks ago
Pittsburgh, Pennsylvania, United States Ritual House Full timeJob Title: Front Desk HostWe are seeking a friendly and personable Front Desk Host to greet, communicate and accommodate all our guests needs during their visit. The ideal candidate will be the first impression and last impression of our restaurant.Main Responsibilities:Greet and interact with guests in a warm, friendly and professional mannerProvide...