Front Desk Agent

6 days ago


Pittsburgh, Pennsylvania, United States Peachtree Hospitality Management Full time
Job Description

We are seeking a highly skilled Front Desk Agent to join our team at Peachtree Hospitality Management. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests.

Your primary duties will include:

  • Checking guests in and out of the hotel in a friendly and efficient manner
  • Confirming credit and payment method at check-in and confirming full payment at check-out
  • Logging all requests and confirming completion through our brand tracking tool
  • Reviewing rooms inventory and house count for availability and rates
  • Booking reservations for day of arrival or future stays

To be successful in this role, you must have excellent communication skills, both written and verbal, and be able to work well in stressful situations.


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