Outlet Manager

3 weeks ago


New Braunfels, United States Rhea's Ice Cream LLC Full time

Company Description

RHEA'S ICE CREAM LLC is a local ice cream business located in New Braunfels, TX, offering handcrafted ice creams made with the freshest ingredients. Our commitment to quality and taste has made us a beloved destination for ice cream enthusiasts in the Texas Hill Country at our three locations.

Role Description

This is a full-time hybrid role for an Outlet Manager. The Outlet Manager will be responsible for day-to-day operations at three ice cream stores: including hiring, training, managing the scoop staff, customer service, inventory management, and ensuring customer satisfaction. While the role is based in New Braunfels, TX, there is also a shop in San Marcos, TX, and flexibility for some remote work.

Qualifications

  • Customer Service, Communication, and People Management skills
  • Must have at least 2 years of ice cream store-level (or similar) management experience
  • Experience in managing inventory and ensuring customer satisfaction
  • Excellent problem-solving and decision-making abilities
  • Strong attention to detail and organizational skills
  • Ability to work independently and remotely
  • Interest in growth: opening new stores, expanding catering, and new challenges
  • Experience in the food or hospitality industry is a plus
  • High school diploma or equivalent


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