General Manager

3 weeks ago

New York, United States Bar Sprezzatura - NYC Full time

**POSITION OVERVIEW**:
The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

**RESPONSIBILITIES**:

- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all required meetings and trainings.
- Maintain regular attendance in compliance with TableOne Hospitality standards, which will vary according to the needs of the business.
- Maintain high standards of personal appearance and grooming.
- Comply with TableOne Hospitality standards and regulations to encourage safe and efficient restaurant operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to maintain confidentiality of information.
- Collaborate with all partners to plan and execute initiatives benefitting the success of the restaurant, including but not limited to: culinary, marketing, sales, human resources, accounting, and property partners.
- Perform other duties as requested by management.

**QUALIFICATIONS**:

- 4-5 years of experience in a similar or equivalent role.
- Must be able to understand and evaluate complex information, data, etc., from various sources to meet appropriate objectives.
- Always maintain a warm and friendly demeanor.
- Process payroll on a weekly/biweekly basis.
- Must possess knowledge and use of POS systems, reservation systems, payroll, Microsoft Office, etc.
- Clear understanding of State, Federal, and Local employment laws.
- Ability to respond to guest complaints in a timely manner.
- Work with the management team and keep them informed of any pertinent issues as they arise.
- Ensure the preparation of required reports, including but not limited to, payroll, revenue, employee schedules, quarterly action plans, etc.
- Monitor the quality of service in the outlet.
- Ensure compliance with all local liquor laws, health, and sanitation regulations.
- Ensure compliance with SOPs and requisition procedures.
- Be visible on the floor and assist staff during each meal period.
- Conduct staff performance reviews in accordance with our standards.
- Ensure the training of department heads and employees on SOPs, report preparation, and technical job tasks.
- Be involved in and conduct departmental training.
- Ensure overall guest satisfaction.

**TableOne Hospitality and its affiliates are an Equal Opportunity Employer dedicated to non-discrimination in employment and will consider qualified applicants with criminal histories in a manner consistent with the requirements of AB 1008, California Fair Employment and Housing Act (FEHA), San Francisco Fair Chance Ordinance, and all other local, state and federal laws.**

Pay: From $115,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 4 years

Shift:

- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work Location: In person

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