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Patient Access Representative III
2 months ago
We are so glad you are interested in joining Sutter Health
Organization:
CPMC-California Pacific Med Center Van Ness
Position Overview:
Obtains all necessary information to register and financially clear patients for consultations, treatments, diagnostic testing and surgery. Obtains all necessary clinical information to get insurance authorizations for complex surgeries. Knowledge of insurance benefits and coverage. **Must have complex surgery scheduling experience, or advanced complex scheduling**.
Job Description:
EDUCATION:
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
2 years of recent relevant experience in complex surgery scheduling or advanced complex scheduling is required.
SKILLS AND KNOWLEDGE:
General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
Working knowledge and understanding of insurance and medical terminology.
Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
Possess verbal and written communication and active listening skills.
Accuracy and attentiveness to detail required.
Decision making and problem solving skills.
Must be able to work concurrently on a variety of tasks/projects in diverse environment.
Ability to meet or exceed targeted customer service, productivity and quality standards.
Computer proficiency skills required.
Requires the ability to work with and maintain confidential information.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Friday, Monday, Thursday, Tuesday, Wednesday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $34.67 to $43.33 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
