Customer Specialist Part-time

1 month ago


Knoxville, United States PrideStaff Full time

? Assist customers and fabricators in a timely manner to help meet their needs.
? Responding to all customer inquiries via phone or email in a polite and efficient manner
? Help homeowners and any other customer make selections by giving proper product information.
? Create online orders using the internal system properly and efficiently.
? Maintains confidentiality regarding pricing with homeowner, builder, contractor, or anyone that is
not a fabricator.
? Effectively label products with proper tools and correct information.
? Maintain accurate records of products that have been moved and stored in the warehouse.
? Verify all outgoing shipments be completed by uploading the invoice to the internal system and
ensure all products were delivered.
? Help keep the front desk and office area fully stocked, cleaned, and organized.
? Organizing file records for invoices, customers, and fabricators.
? Keep records of customer interactions if needed, process customer accounts and file documents.
Other Essential Functions
? Monitors the stock and cleanliness of restrooms and office areas
? Take payments and keep record when authorized personnel is not available
? Monitors the stock, organization, and cleanliness of the break rooms.
? Other duties as assigned.
Compensation / Pay Rate (Up to): Per Hour



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