Customer Service

3 weeks ago

Greensboro, United States Impact Floors of Texas Full time

Urgently Seeking Seasonal Summer Help - Hire On the Spot

Since opening our doors in 1988, Impact Property Solutions has served thousands of multifamily properties for over 30 years. Today, management companies and property managers trust our outstanding customer service and quick installation every time they need new flooring installed. Impact Property Solutions has built our business around superior customer service, quality workmanship, and same-day or next-day response time. This means we provide the right flooring, at the right time.

Come be a part of our amazing team of professionals, and build a career in a fast paced, rewarding industry

Impact Property Solutions is searching for a Warehouse Associate to act as the company's voice. The Customer Service Representative will provide support for customers by taking orders, providing helpful information, answering questions, and responding to complaints. The position also requires excellent data entry skills and problem solving and conflict - resolution skills.

Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Assist with shipping and receiving, loading & unloading trucks, and scheduling freight carriers to pick up and deliver freight
  • Reading customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.
  • Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
  • Filling sales orders, work orders, or requests for materials, tools, or other stock items and distributes items to shipping or to designated assembly area.
  • Recording amounts of materials or items received or distributed via appropriate computer program.
  • Weighing and counting items for distribution to ensure conformance to company standards.
  • Organizing warehouse and work area for orderliness/cleanliness at all times.
  • Conserves resources by using equipment and supplies as needed to accomplish job results.
  • Gathers and positions parts and subassemblies by using templates or reading measurements.

Competencies

  • Demonstrate and understand compliance of the company's safety processes.
  • Work in a fast pace environment with accuracy.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of or ability to quickly learn company product codes and terminology.
  • Good analytical skills and ability to make sound judgments relative to inventory.
  • Ability to add, subtract, multiply, and divide in all units of measure.
  • Experience and ability using computer programs preferred

Education and Work Experience Requirements

  • High School Diploma or GED Equivalent
  • Valid Driver's license required
  • 1-year experience in warehouse work environment preferred.
  • Forklift Certified preferred.
  • Flooring Industry knowledge is a plus
  • RFMS Systems Experience is a plus

Benefits

  • Competitive Health Insurance Plans
  • Vision and Dental Plan
  • Company paid life insurance.
  • Generous Paid Time Off Program
  • 401(K) / Roth plan with employer match
  • Generous PTO plus paid Holidays

Physical Requirements

  • Warehouse facility is not climate controlled and may experience extreme temperatures.
  • Requires up to 8 hours of standing/walking (with breaks).
  • Must be able to lift up to 40 pounds at times.
  • Must be able to navigate warehouse and reach items both high and low

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