Receptionist

3 weeks ago

Cincinnati, United States Capital Senior Living Full time

Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team

Concierge responsibilities include:

  • Receive visitors and vendors to the community in a friendly and polite manner.
  • Answer telephones, transfer calls, take messages for the department heads.
  • Respond to Resident emergency calls and notify nurse or manager on duty as requested.
  • Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm.
  • Assist Residents, department heads, and co-workers with requests and questions.
  • Ensure that Residents and Guests are signing in and out of building.
  • Provide valet support for Residents as needed.
  • Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings.
  • Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail.
  • Prepare weekly and daily menus received from kitchen.
  • Communicate guest meals and resident meals to the kitchen in a prompt manner.
  • Initiate maintenance and housekeeping work orders for Residents.
  • Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials.
  • Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.
The ideal candidate will:
  • Have experience in senior living
  • Enjoy providing exceptional customer service and care to our senior residents
  • Appreciate the value of being a dependable & responsible member of greater team
  • Be open minded; willing to listen to and share new ideas
Perks of joining our team:
  • Medical, dental, vision, and life/disability insurances*
  • 401k retirement savings plan*
  • Paid time off*
  • *Benefit eligibility is dependent on employment status.


We are located at:

5156 North Bend Crossing

Cincinnati, OH

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