Intake Specialist

2 weeks ago

Santa Barbara, United States VNA Health Full time
About Us:
At VNA Health, our mission is to revolutionize healthcare through compassion and innovation, ensuring every individual's well-being is prioritized. We're dedicated to empowering our employees to make a real difference in the lives of our patients and communities, driving positive change in healthcare. Join us in our mission to provide exceptional care and improve the health and dignity of those we serve.

Why Join Us:
  • Fully-paid insurance premiums including dental, vision, basic life, disability, and AD&D insurance.
  • Generous Paid Time Off (PTO) accrual from the first day of employment.
  • Wellness Benefit providing $1,000 annual reimbursement for fitness and wellness expenses.
  • Financial wellness program with matching 403(b) Retirement Plan and Healthcare and Dependent Care Flexible Spending Accounts (FSA).
  • Supportive company culture promoting employee well-being through programs like the Employee Assistance Program (EAP) and public transportation reimbursement.
  • Competitive Compensation: $32 - 35 per hour
  • Schedule: Onsite 8-5PM OR Tuesday - Saturday OR Sunday - Thursday
Job Description Summary:
Under the direction and supervision of the Intake Manager, the Intake Specialist - Clinical will be an integral member of the Intake Department and will contribute to increasing VNA Health's revenue and reputation by converting referrals to successful admissions by providing excellent customer service and maintaining high standards of quality in work product. The Intake Specialist - Clinical will respect and promote the mission, values, and vision of VNA Health.

Job Duties:
  • Assess, triage, and process referrals to successful admissions in a timely, accurate, and professional manner.
    • Process in accordance with VNA Health's and Intake's policies/protocols and CMS regulations.
    • Obtain required information from referral sources (physicians, discharge planners, case managers, and other facility staff) and follow their policies/procedures.
    • Collaborate with VNA Health departments to meet relevant requirements, protocols, and regulations.
    • Communicate with patients/families to educate about and facilitate for successful home care services.
  • Meet or exceed goals regarding referral-to-admit conversion rate and face-to-face encounter documentation.
  • Enter all pertinent data in EMR and other electronic and manual systems with a high degree of accuracy, timeliness, and completeness.
  • Respond to all inquiries (phone, email, mail, fax, in-person) of internal and external customers in a timely, accurate, and professional manner.
  • Demonstrate comprehensive working knowledge of VNA Health's programs and services, including associated regulations and payment sources, and communicate them effectively to constituents.
  • Maintain strong proficiency in external data systems (such as ProAccess, Wave, Aiden, etc.).
  • Comply with applicable Joint Commission standards.
  • Maintain high standards of customer service at all times, with particular focus on responsiveness and facilitating solutions.
  • Strengthen the Intake team through personal commitment and actions as a supportive team member.
  • Require minimal supervision while performing a variety of tasks, defining priorities, and managing time efficiently.
  • Work independently and function well in a strong team environment.
  • Act in a fiscally responsible manner.
  • Uphold VNA Health's core values and follow organization policies and requirements.
Performs other duties as assigned by supervisor. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job related tasks other than those stated in this description. All staff are expected to participate as needed in variable shifts, including weekend rotation per staffing needs and departmental holiday rotation.

Qualifications:
  • Current state of California LVN license and graduation from accredited nursing school strongly preferred.
  • Experience in home health, hospice, personal care services highly desired.
  • Strong critical thinking skills to assess situations and recommend solutions.
  • High attention to detail and strong organizational skills.
  • Exceptional communication skills, including strong listening skills, ability to respectfully and succinctly convey information to diverse constituents (patients/families, referral sources, physicians, co-workers), ability to maintain discretion and confidentiality, and provide excellent phone etiquette.
  • Excellent customer service focused on respectful and responsive solutions.
  • Ability to juggle a variety of tasks in fast-paced environment while clearly defining priorities and managing time efficiently.
  • Ability to stay focused and to maintain a high degree of accuracy with repetitive tasks.
  • Ability to stay calm and respectful in crises and challenging situations.
  • Self-directed and requires minimal supervision.
  • Excellent information technology skills - including the Google Suite and electronic health record systems.
  • Passionate about VNA Health's mission and upholds the agency's core values of compassion, integrity, teamwork, and excellence.
  • Bilingual in Spanish-English strongly preferred.

Apply today to be considered or email [email protected]

  • Intake Specialist

    17 hours ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading provider of home healthcare services, dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being, empowering our employees to make a real difference in the lives of our patients and communities.Why Choose VNA Health?Fully-paid insurance...

  • Intake Specialist

    2 weeks ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading provider of home health care services, dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being, empowering our employees to make a real difference in the lives of our patients and communities.Job SummaryUnder the direction of the Intake...

  • Clinical Intake Specialist

    2 weeks ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading provider of home healthcare services, dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize the well-being of every individual, empowering our employees to make a real difference in the lives of our patients and communities.Job SummaryUnder the direction of the Intake...

  • Intake Specialist

    2 weeks ago

    Santa Barbara, California, United States VNA Health Full time

    About VNA HealthVNA Health is a leading provider of home healthcare services, dedicated to revolutionizing healthcare through compassion and innovation. Our mission is to prioritize every individual's well-being, empowering our employees to make a real difference in the lives of our patients and communities.Job SummaryWe are seeking a highly skilled Intake...

  • Intake and Advocacy Specialist

    4 weeks ago

    Santa Rosa, California, United States River Rock Casino Full time

    Job Title: Intake and Advocacy SpecialistJoin the River Rock Casino team as an Intake and Advocacy Specialist, where you will play a vital role in providing exceptional support to our clients. As a key member of our Housing Department, you will be responsible for conducting intake screenings, assessments, and benefits assistance, as well as providing...

  • Intake Assessment Specialist

    3 weeks ago

    Santa Ana, California, United States Casa de la Familia Full time

    Job Title: Intake Assessment SpecialistCasa de la Familia is seeking a skilled Intake Assessment Specialist to join our team. As a key member of our staff, you will play a vital role in providing high-quality services to our clients.Job SummaryThe Intake Assessment Specialist will be responsible for conducting thorough psychosocial histories with clients,...

  • ABA Intake Specialist

    1 month ago

    Santa Ana, California, United States Developmental Pathways Inc. Full time

    Job DescriptionOverviewDevelopmental Pathways Inc. is seeking an experienced ABA Intake Specialist to join our team. As the first point of contact for patients seeking services, you will play a vital role in advancing our mission to provide high-quality care to children with autism spectrum disorder and their families.ResponsibilitiesRespond to client...

  • ABA Intake Specialist

    1 month ago

    Santa Ana, California, United States Developmental Pathways Inc. Full time

    Job DescriptionOverviewDevelopmental Pathways Inc. is seeking an experienced ABA Intake Specialist to join our team. As the first point of contact for patients seeking services, you will play a vital role in advancing our mission to provide high-quality care to children with autism spectrum disorder and their families.Key ResponsibilitiesRespond to client...

  • Intake and Administrative Specialist for CARE

    4 weeks ago

    Santa Cruz, California, United States University of California Santa Cruz Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Intake and Administrative Analyst to join our team at the Center for Advocacy, Resources & Empowerment (CARE) at the University of California Santa Cruz.Key ResponsibilitiesProvide administrative support to the CARE team, including data entry, record-keeping, and correspondence.Assist with...

  • Intake Manager

    1 week ago

    Santa Ana, United States CyberCoders Full time

    Intake ManagerWe are a NO drama boutique personal injury law firm in Newport Beach and we are rapidly growing. We have a fun company culture, very low employee turn-over, and work hard together to accomplish the team goal! The intake team has expanded and we are in need of a strong Intake Manager to oversee the team! Hurry an apply today!Position OverviewWe...

  • Client Intake Specialist

    3 weeks ago

    Santa Ana, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionAre you a detail-oriented, compassionate professional looking to make a real impact in healthcare? LHH Recruitment Solutions is hiring a dynamic Client Intake Coordinator to lead the intake process for home infusion and pharmacy services right here in Orange, CA. Help patients get the care they deserve while working in a fun and...

  • Housing Specialist

    1 month ago

    Santa Barbara, California, United States People Assisting The Homeless Full time

    Case Manager Position at PATH Santa Barbara OfficeABOUT PATHPATH (People Assisting The Homeless) is a California-based non-profit organization dedicated to providing a comprehensive range of services to individuals experiencing homelessness.ABOUT THE ROLEWe are seeking a skilled Case Manager to join our Housing team in Santa Barbara. The Case Manager will...

  • Employment Specialist II

    2 weeks ago

    Santa Cruz, California, United States Housing Matters Full time

    Job Title: Employment Specialist IIHousing Matters is seeking a highly motivated and experienced Employment Specialist II to join our team. As an Employment Specialist II, you will play a critical role in helping individuals and families achieve self-sufficiency and stability through employment and training opportunities.Job Summary:The Employment Specialist...

  • Clinical Psychologist

    4 weeks ago

    Santa Barbara, California, United States LifeStance Health Full time

    About the RoleWe are seeking a highly skilled Clinical Psychologist to join our team at LifeStance Health. As a Clinical Psychologist, you will play a critical role in providing high-quality mental healthcare services to our patients.Key ResponsibilitiesConduct comprehensive assessments and develop treatment plans for adult and/or child and adolescent...

  • Experienced HVAC/R Service Technician

    1 month ago

    Santa Barbara, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • Intervention Specialist, PRRC

    17 hours ago

    Santa Maria, California, United States Community Solutions Full time

    Job Title: Intervention Specialist, PRRCCommunity Solutions, Inc. is seeking a dedicated and passionate Intervention Specialist, PRRC to join our team located in Santa Barbara, CA.Job Summary:The Intervention Specialist, PRRC will actively participate in Service Team Meetings by presenting new client assessments. They will be responsible for entering all new...

  • Experienced HVAC/R Service Technician

    2 months ago

    Santa Barbara, United States CoolSys Full time

    Overview: With over 150 years of experience, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service,...

  • Aesthetic Nurse Specialist

    4 weeks ago

    Santa Monica, California, United States Kalologie Santa Monica Full time

    {"title": "Aesthetic Nurse Specialist", "content": "Join Our Team of Medical Aesthetic ProfessionalsKalologie Santa Monica is a premier provider of medical aesthetic treatments, and we are seeking an experienced Aesthetic Nurse Specialist to join our team.As an Aesthetic Nurse Specialist, you will be responsible for delivering best-in-class dermal filler and...

  • Global Q&R Compliance Training Specialist

    2 weeks ago

    Santa Clara, California, United States Apollo Professional Solutions Full time

    Job Title: Global Q&R Compliance Training Specialist Job Summary: We are seeking a highly skilled Global Q&R Compliance Training Specialist to join our team at Apollo Professional Solutions, Inc. As a key member of our Global Q&R Compliance Training Chapter, you will be responsible for developing and implementing training processes for employees across the...

  • Homelessness Resolution Specialist

    2 weeks ago

    Santa Cruz, California, United States Housing Matters Full time

    Job Title: Homelessness Resolution SpecialistHousing Matters is seeking a highly motivated and compassionate Homelessness Resolution Specialist to join our team. As a key member of our outreach team, you will play a critical role in engaging with individuals experiencing homelessness in encampments and providing them with access to essential services and...