Customer Service Associate
2 months ago
We are a team of dreamers, creators, and magicians. We pour our heart and soul into our work, and it shows. We're always looking for passionate, imaginative people to collaborate with on the next awe-inspiring design - and we've built our company around the growth and engagement of people like you. If that stokes your fire, we'd love to hear from you. To learn more about our company and what we do here, check out our website at www.prattandlarson.com
Take a look at the job below and if you think this job is a good match for you, please send us your resume and we will take a look.
We look forward to hearing from you It all boils down to one question: Do you have Tile Dreams?
This is a full time onsite job Monday - Friday 8:30-5:00pm. Remote candidates will not be considered.
Full Time Employee Benefits Include:
- 401k and 2% match
- Medical Insurance
- Flex Spend Account
- Dental Insurance - the core plan is no cost to our employees
- Vision Insurance
- Company paid Life Insurance; Company paid Short Term Disability
- Employee Referral bonus
- Employee Discount
- Employee Assistance Program
- Paid Time Off and Holiday Pay
Position Summary
The Customer Service Associate is the liaison between our company and our customers. This role is responsible for establishing and maintaining relationships with our dealer sales teams and clients. This role works closely with the Scheduler to supply clients with up-to-date status reports and with the Marketing Team to deliver accurate product information with targeted brand messaging.
Key Accountabilities
- Works with showroom sales staff, designers and customers to accurately set expectations regarding product variation, timelines, and pricing
- Answers all questions regarding product usage, pricing and installation; all emails and calls should be answered within two hours
- Builds lasting relationships with dealer and designer accounts
- Maintains awareness of orders through production process to provide status updates and alerts the studio team and the customer of any issues
- Enters and proofreads all incoming orders from showrooms, designers, or ecommerce
- Works with production team to clearly communicate special instructions and custom requests
- Works with Accounting and Logistics when orders are being consolidated, put on hold, waiting for shipping instructions or payment info to ensure timely shipping upon completion
- Willing to work in other departments to assist the team as needed
- Participates in team and companywide meetings
- Maintains clean working environment and participates in clean up and maintenance activities
Skills and Competencies
- A minimum of two years of experience in customer service, retail sales or interior design
- Made to order manufacturing experience is a plus
- Excellent verbal and written communication skills with the ability to engage with a range of industry professionals and end users
- Strong organizational and problem-solving skills
- Must have computer skills and knowledge of Windows Office and manufacturing resource planning software
- Ability to see subtle variations in color and surface (corrective lenses allowed)
- Capable of working independently as well as cooperatively with a wide variety of personalities and skill levels
- Ability to multi-task, prioritize and manage time effectively in a fast-paced team environment
All employees are held to measurement of the following performance standards:
- taking responsibility
- customer focus
- problem solving/creativity
- collaboration/teamwork
- attendance/punctuality
- safety
Annual performance evaluation based on position's expected standards and attainment of annual goals established between supervisor and incumbent.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to remain in a stationary position and to move about. The employee is frequently required to operate equipment such as computers and copiers. The employee is regularly required to observe, identify, detect and communicate by exchanging information and expressing themselves. The employee must occasionally lift and/or move up to 20 pounds.
Disclaimer
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job/position. This is not an exhaustive list of all duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pratt + Larson reserves the right to amend and change, assign or reassign duties and responsibilities to this job to meet business and organizational needs as necessary at any time.
-
Associate Customer Service Representative
1 month ago
Portland, United States Providence Health & Service Full timeAssociate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: Monday- Friday, 8:00 am- 5:00 pm Location: Onsite The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...
-
Associate Customer Service Representative
2 months ago
Portland, United States Providence Health & Service Full timeAssociate Customer Service Representative Access at Providence Home Services Oregon Schedule: M-F, 8:30 am 5:00 pm or 9:00 am - 5:30 pm with occasional Saturday Job description: The Home Medical Equipment Care Specialist I provides first line com Customer Service Representative, Customer Service, Associate, Medical Equipment, Representative, Retail,...
-
Associate Customer Service Representative
3 weeks ago
Portland, United States Providence Service Full timeDescription Associate Customer Service Representative at Halsey Bldg-Home Service East Portland Schedule: M-F, 8:30 am - 5:00 pm Job description: The Home Medical Equipment Care Specialist I provides first line communication with a variety of customers, referral sources, and clinicians to facilitate...
-
Customer Care Associate
2 hours ago
Portland, Oregon, United States Providence Service Full timePosition OverviewCustomer Care Associate - Providence Home ServicesWork Schedule: Monday to Friday, 8:30 AM - 5:00 PM or 9:00 AM - 5:30 PM with occasional weekend shiftsRole Summary:The Customer Care Associate serves as the primary point of contact for a diverse range of clients, healthcare providers, and medical professionals to streamline the procurement...
-
Customer Service Representative
2 months ago
Portland, United States Providence Health & Service Full timeSenior Customer Service Representative- HME Access- Portland, Oregon Schedule: Full Time, Day Shift, M-F (8:00 am to 5:00 pm) The Associate Customer Service Representative is the primary point for all Home Services Business Office and HME Access Serv Customer Service Representative, Customer Service, Medical Equipment, Representative, Retail, Healthcare
-
Customer Service Associate
2 hours ago
Portland, Oregon, United States Providence Health & Service Full timePosition Overview:The Home Medical Equipment Care Specialist I plays a crucial role in delivering exceptional customer service within the healthcare sector. This position is dedicated to assisting clients with their medical equipment needs, ensuring they receive the highest level of support and care.Key Responsibilities:1. Provide first-line assistance to...
-
Customer Service Associate
4 weeks ago
Portland, United States Savers Value Village Full timeJob DescriptionJob DescriptionJob Title: Customer Service AssociateWho we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with...
-
Customer Service Associate
1 month ago
Portland, United States Savers | Value Village Full timeDescription Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used,...
-
Customer Service Associate
3 days ago
Portland, Oregon, United States Dick's Sporting Goods Full timeAt DICK'S Sporting Goods, we believe in the positive impact sports can have on lives. Our team members play a vital role in equipping athletes to achieve their goals by providing exceptional customer service and creating an exciting shopping experience. We are dedicated to building an inclusive and diverse workforce that reflects the communities we...
-
Retail Customer Service Associate
2 weeks ago
Portland, United States Mitchell Stores Full time $22 - $23Job DescriptionJob DescriptionCustomer Service Job ResponsibilitiesMitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US. We are known for providing impeccable customer service.We are currently seeking an experienced Customer Service Associate to join our...
-
Customer Service Associate
3 months ago
Portland, United States Raising Cane's Chicken Fingers Full time**Customer Service Associate** Portland, Oregon * Dental * Vision * Supplemental Life Insurance * Pet Insurance * 401(k) With Employer Match (age 21 & older) * Crewmember Assistance Program * Discounted Online Education Opportunities * Free Resources For Furthering Your Education * Medical & Pharmacy * Benefits Concierge Service * Dependent Care Flexible...
-
Portland, United States Massage Envy Full time**Sales & Customer Service Associate [CUSTOMIZATION REQUIRED]** South Portland Franchised Location Regular Full-Time **We're looking for people who are:** * Sales superstars * Champions for Regular Bodywork * Masters of Customer Service * Fast on their Feet * Great Teammates * People of Integrity * Flexible Schedules * All Supplies Provided **Job...
-
Customer Service Associate
3 days ago
South Portland, Maine, United States Buffalo Wild Wings Full timePosition OverviewCUSTOMER SERVICE ASSOCIATEDo you thrive in a lively environment? At Buffalo Wild Wings, we create an exhilarating atmosphere for our guests, and we need dedicated individuals to help maintain that energy. As a Customer Service Associate, you will play a crucial role in ensuring our guests have an unforgettable experience.YOUR ROLE ON GAME...
-
Hertz Customer Service Associate
3 months ago
Portland, United States Hertz Full timeWage: $18.50The Customer Service Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Qualifications: Strong oral and written communication skills. Must have...
-
Customer Service and Sales Associate
3 months ago
Portland, United States Hertz Full time $18The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Hourly Rate: $18.00 plus monthly incentive payQualifications: Strong oral...
-
Customer Service and Sales Associate
3 months ago
Portland, United States Hertz Full timeThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Hourly Rate: $18.00 plus monthly incentive payQualifications: Strong oral...
-
Customer Service Representative
1 month ago
Portland, United States Arrow Sanitary Service Full timeCustomer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locations2011-OPF Main Ofc time typeFull time posted onPosted 5 Days Ago job requisition idR-45065 ****Job Title**** Customer Service Representative****Primary Location**** Portland, Oregon****Employee Type**** Employee****Job...
-
Customer Service and Sales Associate
4 weeks ago
Portland, United States Hashimi Organization Full timeJob DescriptionJob DescriptionJob Summary: We are seeking a motivated and customer-focused individual to join our team as a Remote Customer Service and Sales Associate. In this role, you will be responsible for providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building....
-
Customer Service Sales Associate
1 month ago
Portland, United States Hertz Full timeJob DescriptionThe Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. Hourly Wage: $17.25Qualifications: Strong oral and written...
-
Customer Service Associate at Gas Station
3 days ago
Portland, Oregon, United States NA Fuel Inc Full timeWe are Seeking a Customer Service AssociateAs a Customer Service Associate at NA Fuel Inc, your primary responsibilities will include welcoming and assisting patrons, overseeing merchandise inventory, operating the point-of-sale system, and handling credit card transactions efficiently.Key Responsibilities:Demonstrate proficiency in basic arithmetic and cash...
