Customer Service Representative
3 weeks ago
Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. BE PART OF THE CONNECTION At Spectrum, we keep more than 31 million customers connected by delivering Internet, Voice, and Video solutions to power today’s evolving network demands. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST Talking to many different types of people from across the country Answering inbound phone calls from customers related to billing inquiries Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards Establishing and growing professional, positive relationships with Spectrum customers Collaborating with management on customer issue escalations Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you’ll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you’ll feel at home on our billing team. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient SPECTRUM CONNECTS YOU TO MORE Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pay : Generous $18 per hour starting pay Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards : Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The pay for this position has a salary range of $20.00 to $27.80 . The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. #J-18808-Ljbffr
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Customer Service Representative
5 hours ago
Schenectady, New York, United States Global Partners Full timeCustomer Service Representative - Global PartnersWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our guests.Provide excellent customer...
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Customer Service Representative
3 weeks ago
Schenectady, United States U-Haul Full timeLocation: 2516 Hamburg St, Schenectady, New York 12303 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
2 months ago
Schenectady, United States U-Haul Full timeCompensation Range: $14.20 to $15.62 Hourly Location: 2516 Hamburg St, Schenectady, New York 12303 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...
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Customer Service Representative
19 hours ago
Schenectady, New York, United States Pioneer Bank, National Association Full timeJob SummaryPioneer Bank, National Association is seeking a highly skilled Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide outstanding service and solutions to our clients, ensuring...
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Customer Service Representative
6 hours ago
Schenectady, New York, United States First New York Federal Credit Union Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at First New York Federal Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, processing transactions, and promoting our credit union products and services.Key...
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Entry Level Customer Service Representative
2 months ago
Schenectady, United States Shore Marketing Group Full timeJob DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
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Entry Level Customer Service Representative
2 months ago
Schenectady, United States Shore Marketing Group Full timeWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only bring excitement and energy to...
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Customer Service Representative
3 months ago
Schenectady, United States Spectrum Full timeFull-time entry-level to mid-level customer service roles troubleshooting and resolving mobile customer technology and service issues, including repair, billing, and accounts. Profile: A tech-savvy problem solver who can multitask to repair a variety Customer Service, Customer Service Representative, Mobile, Billing, Representative, Customer Experience,...
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Customer Support Representative
2 months ago
Schenectady, United States Shore Marketing Group Full timeShore Marketing Group is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our entry level Customer Support Representative team provides our customers with the opportunity to promote them, leaving an everlasting impression of distinction and...
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Customer Support Representative
2 months ago
Schenectady, United States Shore Marketing Group Full timeJob DescriptionJob DescriptionShore Marketing Group is a premier marketing and sales firm, with its fundamental strength being its innovation, creativity and dedication to creating premium marketing and sales campaigns. Our entry level Customer Support Representative team provides our customers with the opportunity to promote them, leaving an everlasting...
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Customer Service Representative II
12 hours ago
Schenectady, New York, United States MAXIMUS Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative II at Maximus. In this role, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesEngage with clients through face-to-face...
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Healthcare Customer Service Representative
2 weeks ago
Schenectady, New York, United States CommUnityCare Full timeCommUnityCare is seeking a dedicated Healthcare Customer Service Representative to enhance our team.This position involves a standard 40-hour work week, Monday through Friday, from 8:30 AM to 5 PM.Key Responsibilities:- Welcome and assist patients upon their arrival at the facility.- Manage incoming phone calls and messages in accordance with office...
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Customer Service Representative
5 days ago
Schenectady, New York, United States Price Chopper, Market 32 & Market Bistro Full timeCustomer Service AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Associate at Price Chopper, Market 32 & Market Bistro.Key Responsibilities:Stocking and Merchandising: Ensure that all grocery products are properly stocked and displayed on the sales floor, maintaining a visually appealing and...
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Insurance Customer Service Sales Representative
4 months ago
Schenectady, United States John Craig - State Farm Agency Full timeJob DescriptionJob DescriptionPosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Sales Representative - State Farm Agent Team Member. Insurance experience is not required as we will train the right person with the right skill set. We seek an energetic...
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Customer Support Representative
3 weeks ago
Schenectady, United States Spectrum Full timeJob Description Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. BE PART OF THE CONNECTION At Spectrum, we keep more than 31 million customers connected by delivering Internet, Voice, and...
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Eyewear Customer Service Representative
2 weeks ago
Schenectady, New York, United States Walmart Full timePosition Overview:As an Optical Retail Specialist, you will play a crucial role in enhancing the customer experience at Walmart. Your responsibilities will include:Delivering Exceptional Service: Assist customers in selecting the ideal eyewear to meet their needs.Addressing Inquiries: Provide answers to customer questions regarding products and...
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Customer Service Ambassador
11 hours ago
Schenectady, New York, United States MAXIMUS Full timeAbout the Role:As a Customer Service Representative II at Maximus, you will play a critical role in delivering exceptional service to our clients. This is an exciting opportunity to join a dynamic team and contribute to the success of our organization.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and...
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Customer Service Supervisor
9 hours ago
Schenectady, New York, United States Marie Leising & Associates, LLC Full timeJob OverviewMarie Leising & Associates, LLC is seeking a seasoned Customer Service Supervisor to join their management team in the printing industry.Key Responsibilities:Oversee the day-to-day operations of the customer service department in a fast-paced print manufacturing environment.Act as a liaison among production personnel, sales teams, clients, and...
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Guest Services Representative
2 weeks ago
Schenectady, New York, United States Doubletree Schenectady, NY Full timeJob OverviewGuest Services RepresentativeAs a vital member of our hospitality team, you will be responsible for ensuring a seamless experience for our guests. Your role will encompass a variety of essential tasks that contribute to the overall satisfaction of our clientele.Key Responsibilities:Facilitate the check-in and check-out processes...
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Sales and Service Representative
3 days ago
Schenectady, New York, United States Orkin Full timeJob Summary:As a Sales and Service Representative for Orkin, you will be responsible for understanding our termite protection services and developing strategic recommendations to customers. This role involves performing thorough inspections of homes, from attics to crawlspaces, to identify potential termite threats and provide expert advice on prevention and...