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Customer Representative 6am12pm and Weekends
1 month ago
Benefits:
Bonus based on performance
Flexible schedule
Free uniforms
Training & development
About the Role:
We are looking for a Customer Representative to join our team at Planet Fitness - PF Baseline Fitness in Shakopee, MN. This role will be responsible for providing exceptional customer service and support to our members, as well as assisting with various administrative tasks.
Responsibilities:
Greet and assist members and guests in a friendly and professional manner
Answer phone calls and emails, providing accurate information and resolving inquiries
Assist with membership sign-ups, cancellations, and account updates
Maintain a clean and organized front desk and lobby area
Assist with basic administrative tasks, such as filing and data entry
Requirements:
Previous customer service experience preferred
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Basic computer skills and proficiency in Microsoft Office
Availability to work mornings from 6am-12pm and weekends
About Us:
Planet Fitness - PF Baseline Fitness is a leading fitness center dedicated to providing a welcoming and supportive environment for individuals of all fitness levels. Our team is passionate about helping our members achieve their health and wellness goals, and we strive to create a positive and inclusive atmosphere for both customers and employees. ```
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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