Call Center Representative
2 months ago
Customer Service Rep – Shakopee MN
1st shift Monday-Friday-8 am to 4:30 pm
Wage-$18-$22
Customer Service Representative will take 60-80 inbound calls daily from our independent distributors, look up product part numbers, process payments, and handle customer service concerns as they arise.
Requirements
- Excellent customer service and communication skills required; three years of customer service or inbound sales call center experience required
- Ability to quickly learn computer systems and order processing best practices
- Ability to multi-task and problem solve in fast paced always changing situations
- Detail oriented to correctly enter orders received from Conklin’s distributors over phone, fax, and email
- Proficient PC skills, ability to adapt to a multi-generational customer base, good listening skills a must, experience with multiple order entry and CRM system's is a plus
Company DescriptionPlatinum Staffing is a full service staffing agency. We focus on matching candidates with our clients that are searching for the skills that you possess. Our positions are primarily temp to hires or direct hire, which means you are one step closer to finding the company you can plan on retiring from.Company DescriptionPlatinum Staffing is a full service staffing agency. We focus on matching candidates with our clients that are searching for the skills that you possess. Our positions are primarily temp to hires or direct hire, which means you are one step closer to finding the company you can plan on retiring from.-
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