Client Service Representative
1 month ago
Client Service Coordinator
SUMMARY OF JOB PURPOSE AND FUNCTION
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times, encouraging hospital visits, welcoming clients and pets, ensuring their comfort, and educating them about their pet's health.
Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Other job duties as assigned.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
Customer Focus
Peer Relationships
Integrity & Trust
Action Oriented
Listening
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task.
Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.
Organizational ability.
Problem solving skills.
Client service skills.
Intellectual ability.
Mathematical ability.
Computer skills.
ATTITUDES (WILL DO)
Initiative.
Integrity.
Cooperativeness.
Flexibility.
Independence.
Tolerance for Stress / Resiliency.
SPECIAL WORKING CONDITIONS
Ability to work at a computer for long periods of time.
Ability to be confident around pets.
Client needs and work volume may often require more than 40 hours per week.
Requires good hand-eye coordination, arm-hand-finger dexterity.
Specific vision abilities required by this job.
Associate is routinely exposed to a variety of pets.
EXPERIENCE, EDUCATION AND/OR TRAINING
High School Diploma or equivalent preferred.
Must be at least 18 years old.
One year related experience required.
Medical background preferred.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
#J-18808-Ljbffr
-
Client Services Representative
3 months ago
Tampa, United States Homeowners Choice Property & Casualty Insurance Company Full timeJob DescriptionJob DescriptionJOB SUMMARYHomeowners Choice currently has openings for Client Service Representatives with the opportunity to work hybrid/remote while living in the Tampa Bay area. We are looking for individuals with a strong customer service background, seeking a career in the property and casualty industry, and driven to become subject...
-
Client Services Representative
1 month ago
Tampa, United States Viridian Staffing Full timeJob DescriptionDo you have a background in recruiting or human resources and have an interest in becoming a part of a fast growing industry? Viridian Staffing is hiring a Client Services Representative, who will partner closely with the Recruiting and Business Development to serve our customers by building solid relationships to achieve partnership goals....
-
Client Services Representative
3 months ago
Tampa, United States Viridian Staffing Full timeJob Description Do you have a background in recruiting or human resources and have an interest in becoming a part of a fast growing industry? Viridian Staffing is hiring a Client Services Representative, who will partner closely with the Recruiting and Business Development to serve our customers by building solid relationships to achieve partnership goals. ...
-
Client Representative
3 months ago
Tampa, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
Client Representative
3 weeks ago
Tampa, United States Summit Strive Consulting Full timeJob DescriptionJob DescriptionJob Title: Client Representative Company Overview:Join our passionate team dedicated to making a difference! We are a leading fundraising company committed to supporting non-profit organizations in achieving their missions. Our client representatives play a pivotal role in connecting donors with causes they care about,...
-
First Impression Specialist
2 months ago
Tampa, United States Home Service Heroes Full timeJob DescriptionJob DescriptionHome Service Heroes in Tampa, FL is looking to hire a full-time or part-time (D1) First Impression Specialist / Customer Service Representative to act as the first line of contact for our clients and provide an impeccable first impression. Are you service-oriented? Do you want to work for a highly respected and stable company?...
-
First Impression Specialist
2 months ago
Tampa, United States Home Service Heroes Full timeHome Service Heroes in Tampa, FL is looking to hire a full-time or part-time (D1) First Impression Specialist / Customer Service Representative to act as the first line of contact for our clients and provide an impeccable first impression. Are you service-oriented? Do you want to work for a highly respected and stable company? Are you looking for a...
-
Client Relations Specialist
6 days ago
Tampa, Florida, United States Home Service Heroes Full timeHome Service Heroes is seeking a dedicated full-time or part-time First Impression Specialist / Customer Service Representative to serve as the initial point of contact for our valued clients, ensuring an exceptional first impression. If you are passionate about service and want to be part of a respected and stable organization, this role may be for you....
-
Client Engagement Representative
7 days ago
Tampa, Florida, United States Ultimate Staffing Full timeCompensation: $20.00-$21.00/hourLocation: Tampa, FLEmployment Type: Contract Ultimate Staffing is seeking a Client Engagement Representative in Tampa, FL, for a prominent national home loan provider. The Client Engagement Representative is an entry-level role focused on customer service within a call center setting, supporting Consumer Direct Lending...
-
Client Services Representative II
4 weeks ago
Tampa, Florida, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Client Services Representative II
3 weeks ago
Tampa, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Bilingual, Representative, Spanish, 1st Shift, Shift, Retail, Banking
-
Client Services Representative II
2 months ago
Tampa, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, 2nd Shift, Representative, Business, Financial, Solutions Advisor, Retail, Banking
-
Client Services Representative
2 weeks ago
Tampa, United States Symmetry Financial Group Full timeCompany Overview: Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success. Are you passionate and eager to make a meaningful impact on people's lives? We are...
-
Tampa, United States Hillsborough Community College Full timeCompensation Range: $17.51 - $26.69 Position Summary: Clinical Liaison's Office Client Services Representative Job Description: Provides administrative support to assigned office(s) to ensure effective and efficient daily office operations. Duties include processing individual and client registrations, accurate accounting of all monies received, maintaining...
-
Client Services Representative
2 months ago
Tampa, United States Meron Financial Agency Full timeJob DescriptionJob DescriptionCompany Overview:Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success.Are you passionate and eager to make a meaningful impact on...
-
Client Services Representative
4 weeks ago
Tampa, United States Meron Financial Agency Full timeJob DescriptionJob DescriptionCompany Overview:Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success.Are you passionate and eager to make a meaningful impact on...
-
Client Services Representative
7 days ago
Tampa, United States Meron Financial Agency Full time $150,000 - $200,000Job DescriptionJob DescriptionCompany Overview:Join Meron Financial Agency, a leading firm committed to empowering individuals and businesses to achieve their financial goals. With a dynamic team of experts and a client-centric approach, we offer unparalleled opportunities for growth and success.Are you passionate and eager to make a meaningful impact on...
-
Client Services Representative II
4 weeks ago
Tampa, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Lending, Client Service, Representative, Vehicle, 1st Shift, Financial, Retail, Banking
-
Client Services Representative II
4 weeks ago
Tampa, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Lending, Client Service, 2nd Shift, Representative, Vehicle, Financial, Retail, Banking
-
Client Representative
2 months ago
Tampa, United States Capstone Search Group Inc Full timeAbout the Role This innovative insurance company is looking to disrupt the group health market with a new approach to how healthcare is delivered. They are in growth mode in the state of Florida and looking for someone to help them with client service and account management efforts in the Tampa market. The ideal candidate will have extensive experience...
