Client Services Coordinator

4 days ago


Dallas, United States ClaimReturn Full time

ClaimReturn is growing in Dallas, TX Must be in Dallas, Texas, work in-person Monday - Friday, 7:30 am - 5:00 pm. Do you like:Touching base with clients on a regular monthly basisWorking with clients to problem solve Selling services and proactively communicatingReviewing analytics to showcase trends and outcomes Marketing knowledge to present client meeting informationFocusing on meeting deadlines and prioritiesEnjoying challengesLearning new ways to work Creating a positive cultureMaking a difference EVERY DAYIf so, read onProactively engages our clients by understanding TPA business demands, needs, and concerns to problem solve and proactively partner for resolution. Ability to engage our clients by providing proactive, regular communications, delivering monthly showcase reports, creating "wow" factors, and timely execute on follow-up items. Takes the lead in resolving any production pushback by partnering with internal leaders. Identifies ways to enhance client relationships and promote partnership.Must know Third Party Administrators. Experience with client services, revenue cycle management, claims management, and analytics within healthcare. Must have advanced Microsoft Office Suite skills, reporting knowledge in Power Bi, good business acumen, detail orientation, follow up and execution skills, proactive communications, and professionalism. Team contributor, takes initiative, collaborative, and good sense of humor required. Ability to handle pressure and changing priorities are also needed. Client Services with revenue cycle management experience and bachelor's degree required.This position is located in Farmers Branch, TX 75244 and is 100% in-person. We also offer: Competitive SalaryVirtual Comprehensive Healthcare is 100% free for you & your familyGenerous time-off packageStandard work schedule; no weekends or holidaysGreat growth opportunitiesLet's make a difference together



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