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Front Desk Supervisor
1 month ago
Position at DoubleTree by Hilton Greensboro Come Join Our Great Team at the DoubleTree by Hilton Greensboro Commonwealth Hotels, LLC. is a superior hospitality management company with a "world-class" culture. We are a leading franchisee committed to providing outstanding services to our guests through attention to detail, integrity, pride, and intensity. Currently, DoubleTree Greensboro is looking for a top-performing Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor. Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? The Doubletree by Hilton Greensboro Airport is hiring a Front Office Supervisor, Guest Service Supervisor or Front Desk Supervisor to lead our already fantastic team. The Front Desk Supervisor, Front Office Supervisor or Guest Service Supervisor will be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring exemplary guest services. Front Desk Supervisor, Guest Service Supervisor or Front Office Supervisor should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today SANE DAY PAY: Access your pay as you've earned it No cost to you 401K with a company match Vacation/ Personal days and holiday pay Hotel Room and Food and Beverage Discounts Travel Discounts for Travel and Food and Beverage Personal Days Off Online Training Courses Commonwealth University (Grow your Career in hospitality) Referral Program and Bonus Flexible Health Care Spending Account Day Care Flex Spending account Direct Deposit Jury Duty Leave Employee Assistance Program Associate of the Month/Associate of the Year/Service Awards Free Basic Life and basic Accidental Insurance Voluntary Life Insurance Products for Self, Spouse, and Dependents Some Key Areas of Responsibility for the Front Office Supervisor, Front Desk Supervisor, or Guest Services Supervisor Maintains day-to-day operations of the Front Office department. Establishes and maintains appropriate service standards for all Front Office, Front Desk, and Guest Service areas. Maintains proper cash handling procedures and appropriate over/short documentation. Adheres to all hotel policies concerning hiring, disciplinary actions, and required training documentation. Requirements for the Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills. Excellent oral and written communication skills. Excellent organization skills manage time well, correctly prioritizes, and is flexible. Applicants must be able to work weekends & holidays. Commonwealth Hotels was founded in 1986 and quickly became a superior hospitality management company with a world-class culture, sought after for our exceptional guest and associate satisfaction, market premiums, superior return on investment, and a “Whatever It Takes” attitude. We are a leading franchisee of Marriott, Hilton, and Hyatt brands. Commonwealth Hotels, ' home office is in Covington, KY, and is led by industry executives who have worked together for more than 30 years and have over 100 years of combined experience with hotels and city clubs in all markets across the United States. Our Mission at Commonwealth Hotels is accomplished by providing quality Products and Services to our guests through Attention to Detail, Integrity, Pride, and Intensity in all we do. This allows us to develop a special relationship with our guests, associates, and owners, carving out our niche in the marketplace. These actions across the board result in superior sales and financial performance. As a Company we believe the true success of our operation rests with the associates who bring life to the bricks and mortar. A great hotel is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to guests. The attitude of our associates all our associates is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people and this combination in turn yields satisfied guests. At Commonwealth Hotels, “We are an equal opportunity employer and value diversity. Employment is decided on qualifications, merit, and business need.” EOE/Drug-Free Workplace #J-18808-Ljbffr
