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Bartender - Franchised
2 months ago
We are seeking a skilled Bartender to join our team at Hotel Carmichael, a luxurious boutique hotel in the heart of Carmel City Center. As a Bartender, you will be responsible for delivering exceptional drinking and dining experiences at the bar, producing all cocktails and beer for the dining room and bar, and providing attentive and hospitable service to our guests.
Key Responsibilities- Assist in the development and creation of the hotel's beverage program
- Observe customers as they enter the bar area and ensure they are greeted promptly and properly
- Present drink menus, make recommendations, and answer questions regarding beverages
- Take beverage orders from guests and servers, and prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes
- Upsell drink specials and food items as directed by management
- Execute wine service when necessary
- Take tables in the bar or dining room, as assigned by management
- Record drink orders accurately and immediately into the Point of Sale (POS) system
- Accept guest payment, process credit card charges, and make change (if applicable)
- Respond promptly and courteously to any requests or problems
- Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- Keep the bar properly stocked at all times
- Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, shelves, and storage areas
- Assist with the restocking and replenishment of bar inventory and supplies
- Maintain a professional appearance and uniform standards
- Keep open communication and assure harmonious relations between Front of House, Back of House, and hotel staff
- Develop and promote a positive teamwork attitude with all co-workers
- Assist with the training of new employees
- Follow and maintain established standards of sanitation and all systems, procedures of the Company
- Must be able to obtain an Indiana Employee Liquor Permit
- Must be age 21 or above
- Outgoing personality, positive attitude, and strong communication skills
- Must be knowledgeable of wine and beverage brand selections, drink garnishes, prices, etc.
- Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle
- Comprehensive knowledge of the inspiration, ingredients, and technique used in all house cocktails
- Complete understanding of standardized recipes for classic and contemporary cocktails
- Open to trying new food and drinks
- Able to confidently make food and beverage pairing recommendations
- Knowledgeable of pre-check register operation
- Possess basic math skills and have the ability to handle money
- Knowledgeable of computer operations and ordering procedures
Previous bartending, serving, and/or customer service experience is required.