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2 months ago

Carmel, Indiana, United States Hotel Carmichael Full time
Job Summary

Hotel Carmichael is seeking a highly skilled and attentive Restaurant Host to join our team. As a Restaurant Host, you will play a vital role in ensuring that every guest has a memorable dining experience.

Key Responsibilities
  • Run all food, savory and pastry from the kitchen to the dining room, bar, patio, or private rooms.
  • Serve as the middleman between the kitchen and dining room team, assisting Servers and Hosts when specifically requested.
  • Deliver food from the kitchen to assigned tables.
  • Assist with clearing and setting tables in accordance with all sanitation and restaurant standards.
  • Transport dirty tableware from the dining room to the dish drop area and sort accordingly.
  • Communicate timing information to the expeditor and service team to ensure the kitchen can better anticipate fire times and the service team can prepare for bringing out dishes.
  • Describe dishes confidently and accurately to every guest at every table.
  • Conduct oneself in a professional manner, aware that all actions and communications are within guest view.
  • Maintain an organized and fully stocked side stand within each shift.
  • Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
  • Maintain communication and teamwork with all co-workers and supervisors.
  • Respond immediately and graciously to guest service issues and report the situation to the appropriate Server or Manager on Duty.
  • Maintain an acceptable appearance for station and surrounding area.
  • Responsible for special cleaning projects, such as dusting, polishing, and scrubbing walls, as determined by the weekly schedule.
Requirements
  • Ability to think and communicate clearly, organize and prioritize under pressure.
  • Ability to move quickly and gracefully throughout the dining room.
  • Confidence in communicating with guests.
  • Knowledgeable of basic sanitation.
  • Knowledgeable of computer operations and ordering procedures.
  • Ability to absorb large amounts of information quickly, including service procedures, menus, and dining room floor plan, register operation.
  • Ability to maintain excellent attendance and punctuality.
Physical Demands
  • Ability to walk and stand throughout an eight-hour shift.
  • Ability to lift, balance, and carry large, oval dining room service trays.