Client Partner, TTH-Business Domain
4 months ago
- Client Partner for Hospitality accounts
- Responsible for superior customer relationship measured by an excellent CSAT scores every 6 months
- Manage teams across multiple locations and responsible for both Delivery and Sales in all the accounts associated to him
- Experience in managing P&L for large accounts and capability to deliver high revenue targets with right margin and running large deals
- Ability to make new connects in customer organization and mine new business in new portfolios within existing customers
- Good communication Skills with expertise in working with travel or hospitality customers (At least for the last 6+ years)
- Ability to work with CXOs of customer organization with good presentation skills
- Be ready to travel to multiple cities within US to manage multiple customers
- Manage delivery teams globally for excellence in service provision to customers
Responsibilities:
- Target of $40M for FY20 and $60M for FY21
- Customer satisfaction to be greater than 95%
Qualifications: (Please list all required qualifications) Click here to enter text.
- Necessary educational qualification
- A minimum of 17+ years of total IT experience
- 5+ years of Travel or Hospitality industry domain experience
- 5+ years as Account manager / Client Partner
- Managed large account ($40M+) in terms of both Sales and Delivery
1) Years of experience required for position - 18+ Years total experience with 5+ years in Hospitality industry and 5+ years as Account management (Sales and Delivery) experience
2) Location for the position - Bethesda,Maryland, USA
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