Customer Service Associate

2 months ago


Matthews, United States Value City Furniture Full time

** Customer Service Associate**

*Share by Email* Location: VCF #169 Mall St. Matthews At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journeyan adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations.

**Some of the functions the Customer Service Associate will perform:**

* Embodies our values: Adventure Guides, Serve Others and Own It

* Assists in fostering an energetic and positive working environment

* Frequently communicates with customers via phone

* Partners with all team members to create an easy transaction and great in home delivery service

* Develops strong relationships with customers who shop with us in-store and online

* Listens to the customers needs and presents possible options

**The Ideal Candidate will have, among other skills and abilities:**

* High school diploma or general education degree (GED); or equivalent combination of education and experience

* Ability to read, write and comprehend simple instructions, short correspondence, and memos

* Ability to effectively present information in one-on-one and small group situations to customers and team members

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

* Demonstrated ability to handle customer calls displaying good phone skills

* Track record of serving others and putting team goals first

* Owners mindset; takes ownership over everything within scope of responsibility

* Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job

* Proactive approach; identifies and solves problems

* Adaptability; flexible to shifting priorities and a changing environment

* Desire to continuously improve

If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.

Category Description Status



  • Matthews, North Carolina, United States MOOYAH Full time

    Become a Key Player as a Customer Service Associate at MOOYAHWe are in search of a dependable and proficient customer service associate to effectively manage all customer transactions. If you possess skills in operating a cash register and product scanner, we invite you to join our team.In this role, your main responsibilities will include processing...


  • Matthews, United States Zips Car Wash Part time $12

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331 E Independence Blvd, Matthews, NC, is the perfect position for you! You will bring joy to people’s...


  • Matthews, United States Zips Car Wash Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job  Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331 E Independence Blvd, Matthews, NC, is the perfect position for you! You will bring joy to people’s...


  • Matthews, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused To Go Associate to join our Retail Operations team at Food Lion. As a To Go Associate, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards.Key ResponsibilitiesCustomer Service: Smile,...


  • Matthews, North Carolina, United States Genesis of Charlotte Full time

    Position Overview: The Customer Service BDC Associate plays a vital role in delivering exceptional support to clients within the service division. This position is tasked with enhancing service department sales by responding to incoming inquiries with a positive demeanor, coordinating service appointments, and resolving any issues that may arise....


  • St Matthews, United States Enmarket (Enmark Stations Inc.) Full time

    Description: The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives. The Customer Service Associate serves our customer's needs by being well trained, friendly, and responsive while following company procedures and policies. Customer Service Associates...


  • Matthews, North Carolina, United States Value City Furniture Full time

    **Job Summary**The Customer Service Associate plays a critical role in ensuring a positive customer experience at Value City Furniture. This individual serves customers by answering questions, confirming orders, and keeping customers informed of their order status. The ideal candidate will have excellent communication skills, a strong ability to multitask,...


  • Matthews, North Carolina, United States GPM Investments LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our dynamic team at GPM Investments LLC. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesCustomer Service:...


  • Matthews, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 249003_external_USA-NC-Wesley-Chapel Address: USA-NC-Wesley Chapel-5939 Weddington Road Store Code: Store 02256 Front End (5112621) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than...


  • Matthews, United States Megladon NC Full time $42,000 - $52,000

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception with our team. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will...


  • Matthews, United States Megladon Promotions Full time

    Job DescriptionJob DescriptionThe customer comes first within the hospitality industry and that is no exception at Megladon Promotions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative,...


  • Matthews, North Carolina, United States Sam's Club Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Automobile Sales and Service Associate to join our team at Sam's Club. As a key member of our Tire and Battery Center, you will be responsible for providing exceptional service to our members, ensuring their vehicles are safe and well-maintained.Key ResponsibilitiesProvide member service by...


  • Matthews, North Carolina, United States High five playhouse Full time

    High Five Playhouse - Guest Services and Event CoordinatorsHigh Five Playhouse is seeking enthusiastic and approachable individuals to become part of our team as Guest Services Associates and Event Coordinators. In this role, you will be tasked with providing outstanding customer support, ensuring the safety and enjoyment of children in our play area, and...


  • Matthews, United States Ripple Fiber Full time

    Job DescriptionJob DescriptionSalary: BOECustomer Service Representative | Ripple Fiber We are seeking a Customer Service Representative (CSR) to join our growing team in Matthews, NC. About Ripple Fiber Our mission is to provide access to the best internet for life, while bridging the digital divide, using advanced technology aimed at improving...


  • Matthews, United States Anthony Griffin - Allstate Insurance Full time

    Benefits/Perks: Paid time off (vacation and/or sick days) 401k with match Health benefits Life insurance Growth potential Hourly pay plus commission/bonus Annual bonus potential Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be...


  • Matthews, United States Anthony Griffin - Allstate Insurance Full time

    Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)401k with matchHealth benefitsLife insuranceGrowth potentialHourly pay plus commission/bonusAnnual bonus potentialPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance...


  • Matthews, North Carolina, United States Scott Clark Toyota Full time

    Job OverviewAt Scott Clark Toyota, we are seeking a highly skilled Customer Service Liaison to join our team. As a key member of our sales and service department, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with their new vehicle.Key ResponsibilitiesOnsite Vehicle Delivery: Safely deliver vehicles to...


  • Matthews, United States VXI Global Solutions Full time

    VXI is looking for highly motivated and qualified Customer Service Representativesto work full-time on-site in our world-class contact center in Charlotte, NC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients related to card services and deposits. You will be the first point of contact for...


  • Matthews, North Carolina, United States Keffer Hyundai Full time

    Position Overview:Keffer Hyundai is seeking a dedicated Service Porter to enhance our service department operations. This full-time role is essential for maintaining efficiency and ensuring customer satisfaction. The ideal candidate will possess a keen eye for detail, outstanding customer service abilities, and a proactive attitude towards...

  • PT Customer Lead

    1 month ago


    Matthews, United States Food Lion Full time

    Address: USA-NC-Matthews-3609 Matthews Mint Hill Rd Store Code: Store 00455 Front End (7210578) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To...