Current jobs related to Guest Experience Associate - Evanston - TOCA Football

  • Guest Experience Associate

    2 months ago

    Evanston, United States AEG Full time

    At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for...

  • Guest Services Manager

    6 days ago

    Evanston, Illinois, United States Compass Group USA Full time

    GUEST SERVICES MANAGER (FULL TIME)Company:Compass Group USAPosition Overview:We are seeking a dedicated and experienced Guest Services Manager to oversee the front desk operations. This role is essential in ensuring that our guests receive exceptional service and that all front desk activities are conducted efficiently.Location:Details regarding the location...

  • Guest Services Manager

    6 days ago

    Evanston, Illinois, United States Compass Group USA Full time

    GUEST SERVICES MANAGER (FULL TIME)Company:Compass Group USAPosition Overview:We are seeking a dedicated and experienced Guest Services Manager to oversee the front desk operations. This role is essential in ensuring that our guests receive exceptional service and that all front desk activities are conducted efficiently.Location:Details regarding the location...

  • Guest Services Supervisor

    2 weeks ago

    Evanston, Illinois, United States Compass Group USA Full time

    Position Overview:We are seeking a dedicated and experienced Front Desk Supervisor to oversee our front office operations. This role is crucial in ensuring that our guests receive exceptional service and that our team operates efficiently.Key Responsibilities:1. Supervise and coordinate the activities of front desk associates during designated shifts.2....

  • Guest Associate

    3 months ago

    Evanston, United States 339 Wasatch Llc Full time

    Job DescriptionJob DescriptionSEEKING NIGHT OWLS! YOU KNOW WHO YOU ARE!OVERNIGHT SHIFTS NOW AVAILABLE!Schedule alternates between 3-10 hr overnight shifts with 4 days off and 4-10hr overnight shifts with 3 days off. You will average 70 hrs a pay period. (every 2 weeks)You'll stay busy while helping guests with check-ins/outs, making reservations and...

  • Guest Services Supervisor

    7 days ago

    Evanston, Illinois, United States Compass Group USA Full time

    Position Overview:We are seeking a dedicated and experienced Front Desk Supervisor to oversee our front desk operations. This role is crucial in ensuring that our guests receive exceptional service and that our front desk team operates efficiently.Key Responsibilities:1. Direct and manage the activities of front desk associates during designated shifts.2....

  • Guest Advocate

    2 days ago

    Evanston, Illinois, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.About On-Demand WorkAs an On-Demand Team Member, you'll have the flexibility to work as much or as little as you like, with a...

  • Guest Service Agent

    3 weeks ago

    Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    The Hilton Garden Inn Chicago North Shore/ Evanston is seeking enthusiastic and outgoing hospitality professionals to join our growing TEAM!  As Front Desk Agent you will be a crucial asset to our innovative TEAM, creating lasting impressions for our guests. Your infectious enthusiasm, genuine smile, attentive service, and passion for hospitality will...

  • Guest Services Supervisor

    7 days ago

    Evanston, Illinois, United States Compass Group USA Full time

    Position Overview:We are seeking a dedicated and experienced Front Desk Supervisor to oversee our front office operations. This role is essential in ensuring a seamless guest experience while managing the front desk team effectively.Key Responsibilities:Supervise daily activities of front desk associates, ensuring all tasks are completed in accordance with...

  • Guest Service Agent

    1 month ago

    Evanston, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    Purpose and Performance Goals:  The purpose of this job is to perform the duties of Front Desk Agent in accordance with company standards for satisfactory performance.Essential Job Description:  Accommodates guests of the hotel by performing the following duties.  Essential duties and responsibilities of this position include the following (other duties...

  • Guest Service Agent

    1 month ago

    Evanston, Illinois, United States Hilton Garden Inn Chicago North ShoreEvanston Full time

    Purpose and Performance Goals: The purpose of this job is to perform the duties of Front Desk Agent in accordance with company standards for satisfactory performance.Essential Job Description: Accommodates guests of the hotel by performing the following duties. Essential duties and responsibilities of this position include the following (other duties may be...

  • Guest Services Coordinator

    2 weeks ago

    Evanston, Illinois, United States Compass Group, PLC Full time

    Position Overview:As a vital member of our team, you will play a key role in ensuring a positive experience for all visitors. Your responsibilities will encompass a variety of tasks aimed at maintaining high standards of service and efficiency.Core Duties:Providing a warm welcome and exceptional service to guests at the front desk, adhering to company...

  • Retail Sales Associate

    2 days ago

    Evanston, Wyoming, United States PILOT Full time

    Job SummaryPilot Company is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, maintaining inventory, and ensuring the overall appearance and cleanliness of the restaurant.Key...

  • Dining Service Associate

    2 days ago

    Evanston, Illinois, United States Presbyterian Homes Full time

    About the RoleWe are seeking a skilled and enthusiastic Dining Service Associate to join our team at Presbyterian Homes. As a Dining Service Associate, you will play a vital role in ensuring a pleasant dining experience for our residents and guests.Key ResponsibilitiesComplete assigned tasks before, during, and after dining room operations, including menu...

  • Retail Associate

    7 days ago

    Evanston, Wyoming, United States PILOT Full time

    Company OverviewAt Pilot Company, we are dedicated to creating a vibrant and inclusive workplace where every team member can thrive. Our pay rates start at $15.73 per hour, reflecting our commitment to valuing our employees.Are you enthusiastic about teamwork, exceptional customer service, and engaging with diverse individuals? Join us in a dynamic...

  • Retail Sales Associate

    3 months ago

    Evanston, United States Gearhead Outfitters Full time

    Job DescriptionJob DescriptionEnsures that exemplary customer satisfaction is the first priority.Greet every guest as they enter the store and be attentive to every guest.Always express excitement to be involved with guests and seek out guests to help.Strive to build a relationship with the guests you are helping.Always be aware of the activity on the sales...

  • Golf Shop Sales Associate

    14 hours ago

    Evanston, Illinois, United States KemperSports Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Golf Shop Sales Associate at KemperSports. As a key member of our golf shop team, you will be responsible for providing exceptional customer service, selling golf shop merchandise, and assisting with various golf operations.Key Responsibilities:Provide...

  • Front Desk Associate

    1 week ago

    Evanston, United States Blink Fitness Evanston Part time

    Job DescriptionJob DescriptionJOB OVERVIEW: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top...

  • Facility Maintenance Associate

    2 weeks ago

    Evanston, Wyoming, United States Pilot Company Full time

    Become a Part of Our Team at Pilot CompanyAre you passionate about ensuring a clean and inviting atmosphere for travelers from diverse backgrounds while collaborating with a dynamic team? At Pilot Company, we prioritize inclusivity and positivity in our travel centers. Each day offers fresh opportunities to engage with professional drivers, commuters, and...

  • Customer Experience Specialist

    3 months ago

    Evanston, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

Guest Experience Associate

2 months ago

Evanston, United States TOCA Football Full time

At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? An individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Job Highlights: Reports To:

General Manager Location:

Evanston, IL Compensation

:

Competitive hourly pay with internal growth opportunities Position Overview: We are seeking a passionate and enthusiastic individual to join our soccer training facility team as an Experience Associate. As an Experience Associate, you will play a crucial role in ensuring exceptional guest satisfaction and a smooth operational flow within a TOCA Soccer Training Facility. This part-time role will be a vital part of creating a positive and memorable experience for our guests. You will be responsible for making every guest feel welcome, valued, and leave with a smile. Whether it’s assisting with inquiries, providing information, or facilitating a seamless experience, your warm demeanor and exceptional customer service skills will contribute to a memorable and enjoyable experience for our guests. Role Scope & Responsibilities: Guest Experience Excellence: Greet guests warmly and ensure their needs are met promptly and courteously. Assist guests with inquiries and provide information about our programs and services. Foster a positive and inclusive environment, ensuring all guests feel valued and respected. Handle guest feedback, concerns, and complaints in a professional and emphatic manner. Operational Excellence: Monitor facility cleanliness and presentation, ensuring that all areas are well-maintained and meet high standards. Assist in guest scheduling, reservations, enrollments, and events. Respond to phone calls, voicemails, and emails in a timely and professional manner. Partner with center leadership on tracking inventory and supplies. Collaborate with other departments to ensure timely and accurate service delivery. Conduct daily facility walks and execute opening and closing checklists. Problem Solving: Address any guest issues or concerns promptly and professionally, striving to exceed expectations. Collaborate with teammates and leadership to resolve any issues and ensure guest satisfaction. Communication: Work cooperatively with other teammates to ensure a smooth and enjoyable guest experience. Relay relevant information to the leadership team, including feedback from guests and teammates. Able to communicate TOCA programming information to guests with knowledge and accuracy. Administrative Duties: Manage guest registration, waivers, and inquiries for services and events. Assist in tracking attendance, collecting fees, and processing payments. Prepare reports related to guest participation, feedback, and facility utilization as required. Training and Development: Participate in ongoing sessions and meetings to stay updated on product knowledge, policies, and procedures. TOCA Culture: Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud. Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. Qualifications & Experience: High school diploma or equivalent. Previous customer service, hospitality, or guest relations experience. Excellent interpersonal and communication skills to engage with guests, teammates, and leadership. Passion for creating an inviting and welcoming environment that aligns with TOCA Soccer Training's values. Problem-solving skills and the ability to remain calm under pressure. Proficiency in basic computer applications (Google Suite, scheduling softwares, etc.). Flexibility to work evenings, weekends, and holidays. Ability to kneel, bend, reach, climb, and stand for long durations of time. Ability to move and lift equipment and supplies of 30+ pounds. Benefits

: Gain valuable work experience in the sports industry within a dynamic and innovative soccer training facility. Positive and supportive team culture that values continuous improvement and excellence. TOCA Football, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. About TOCA:

TOCA was founded in 2016 by two-time U.S. World Cup and former MLS and English Premier League midfielder Eddie Lewis. He led the development of TOCA's training platform, which employs a proprietary ball machine, digitized targets, and a data-enhanced app to create a welcoming environment for players at every level. TOCA Football, Inc. is currently the largest soccer center operator in North America and an official soccer training partner of MLS.

To learn more, visit

tocafootball.com .

#J-18808-Ljbffr