Current jobs related to Crowd Manager Supervisor - Detroit - AEG

  • Crowd Management Specialist

    2 weeks ago

    Detroit, Michigan, United States AEG Full time

    About the Role:The Crowd Manager will be responsible for maintaining a safe and secure environment for guests and staff at various sports and entertainment venues across metropolitan and downtown Detroit. This includes ensuring that policies and procedures are followed to provide a safe and enjoyable experience for all.Key Responsibilities:Ensure a safe and...

  • Crowd Safety Specialist

    6 days ago

    Detroit, Michigan, United States AEG Full time

    About the RoleWe are seeking a highly skilled and experienced Crowd Manager to join our team at Olympia Entertainment. As a Crowd Manager, you will be responsible for maintaining security and safety across six sports and entertainment venues in metropolitan and downtown Detroit.Key ResponsibilitiesEnsure a safe and enjoyable environment for colleagues and...

  • Senior Project Manager

    4 months ago

    Detroit, United States Crowd Favorite Full time

    Job DescriptionJob DescriptionWho we areCrowd Favorite is a digital agency specializing in enterprise-grade digital strategy and elite Open Source development, empowering organizations to achieve their fullest potential. We focus on learning our clients’ businesses first and the unique challenges they face, allowing for the optimal technology solution to...

  • Crowd Manager – Comerica Park

    4 months ago

    Detroit, United States teamworkonline Full time

    Amaze, Inspire, UniteJob Summary:The Crowd Manager is responsible for maintaining security and safety across six sports and entertainment venues across metropolitan and downtown Detroit. Crowd Manager’s ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events at Little Caesars...

  • Senior Project Manager

    1 week ago

    Detroit, Michigan, United States Crowd Favorite Full time

    Job OverviewCrowd Favorite is a leading digital agency that specializes in delivering enterprise-grade digital solutions. We are seeking a highly skilled Senior Project Manager to join our team and lead our projects to success.Key ResponsibilitiesProject Leadership: Lead and manage projects from initiation to delivery, ensuring that all deliverables are met...

  • Lead Project Coordinator

    3 weeks ago

    Detroit, Michigan, United States Crowd Favorite Full time

    Job OverviewWho We AreCrowd Favorite is a digital consultancy that excels in enterprise-level digital strategy and premier Open Source development, enabling organizations to reach their maximum potential. We prioritize understanding our clients' operations and the distinct challenges they encounter, allowing us to implement the most effective technological...

  • Event Staff

    3 weeks ago

    Detroit, United States Percepta House Full time $18 - $26

    Job DescriptionJob DescriptionJob Title: Event StaffLocation: Detroit, MIJob Type: Full-TimeReports To: Event Manager/SupervisorJob Summary:The Event Staff is responsible for ensuring the smooth operation of events, including setup, execution, and breakdown. This role involves various tasks that contribute to the overall success of events, such as assisting...

  • Case Manager Supervisor

    3 weeks ago

    Detroit, United States Med National Staffing Inc. Full time $65 - $68

    Job DescriptionJob DescriptionOur client, a major health care system, is seeking an RN Case Manager Supervisor to join their team in the Metro Detroit area!!!6 Month Contracts!Shift: 8:00a-4:30pPay Range: $65-$68/hourResponsibilities:- Coordinate and oversee patient care plans as a RN Case Manager/Supervisor.- Utilize physiology knowledge to assess patient...

  • Materials Management Supervisor

    3 weeks ago

    Detroit, Michigan, United States ArcelorMittal Tailored Blanks Americas Full time

    Job OverviewPosition: Materials Supervisor (3rd Shift)Company: ArcelorMittal Tailored BlanksAbout Us:At ArcelorMittal Tailored Blanks, we are at the forefront of innovation in the automotive sector, dedicated to enhancing safety and sustainability through advanced manufacturing techniques. Our commitment to excellence and quality drives us to redefine...

  • Materials Management Supervisor

    3 weeks ago

    Detroit, Michigan, United States ArcelorMittal Tailored Blanks Americas Full time

    Job OverviewPosition: Materials Supervisor (3rd Shift)Company: ArcelorMittal Tailored Blanks AmericasAbout Us:At ArcelorMittal Tailored Blanks Americas, we are at the forefront of innovation in the automotive industry. Our commitment to excellence and sustainability drives us to create advanced steel products that not only enhance vehicle safety but also...

  • Usher - Fox Theatre

    1 month ago

    Detroit, United States teamworkonline Full time

    Amaze, Inspire, UniteJob Summary:Event Staff are Ilitch Sports + Entertainment ambassadors providing all guests with a positive, lasting impression of the Fox Theatre by delivering a superior guest experience, including but not limited to greeting, directing, assisting, and building relationships with guests, as well as all other Fox staff. This position...

  • Supervisor-Case Management

    3 weeks ago

    Detroit, United States Select Source International Full time $50 - $56

    Job DescriptionJob DescriptionJob Title: Supervisor-Case ManagementLocation: Detroit, MI 48202Duration: 6 months of a contractSchedule: 8a-4:30p M-FJob Description:1. Responsible for daily operations of the case management department. This includes the supervision of the delivery of initial psychosocial assessments (opening cases), and follow-up assessments...

  • Case Management Supervisor

    3 weeks ago

    Detroit, United States Select Source International Full time $50 - $58

    Job DescriptionJob DescriptionJob Title: Case Management SupervisorLocation: Detroit, MI 48202Duration: 6 months of a contractSchedule: 8a-4:30p M-FJob Description:1. Responsible for daily operations of the case management department. This includes the supervision of the delivery of initial psychosocial assessments (opening cases), and follow-up assessments...

  • Supervisor-Case Management

    3 weeks ago

    Detroit, United States InfiCare Technologies Full time

    Job DescriptionJob DescriptionJob Title: Supervisor-Case Management Location: Detroit, MI 48202 Assignment Length: 6 Months Shift: 8a-4:30p M-F Pay: $53/hr. on W2 Job description:1. Responsible for daily operations of the case management department. This includes the supervision of the delivery of initial psychosocial assessments (opening cases), and...

  • Event Staff

    3 months ago

    Detroit, United States teamworkonline Full time

    S.A.F.E. Management is currently hiring event security, part time ushers and ticket takers to work at Ford Field and other events in the Detroit area.Company DescriptionS.A.F.E. (Security, Athletic Facilities & Events) Management is specifically tailored guest services, security, crowd management and parking staffing company that specializes in sport...

  • Materials Management Supervisor

    2 weeks ago

    Detroit, Michigan, United States ArcelorMittal Full time

    About the RoleArcelorMittal Tailored Blanks is seeking a highly skilled Materials Supervisor to join our team in Detroit, MI. As a key member of our manufacturing facility, you will be responsible for overseeing the efficient management of raw materials, optimizing material flow, and ensuring the timely shipment of products to meet daily production...

  • Maintenance Supervisor

    3 weeks ago

    Detroit, Michigan, United States Acro Service Corp Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Acro Service Corp. As a key member of our operations team, you will play a critical role in ensuring the effective maintenance and upkeep of our facilities and equipment.Key ResponsibilitiesImplement and Support Corporate PoliciesDevelop and implement...

  • Apartment Maintenance Supervisor

    2 weeks ago

    Detroit, Michigan, United States WhatJobs Full time

    About the RoleWe are seeking an experienced Apartment Maintenance Supervisor to join our team at WhatJobs. As a key member of our property management team, you will be responsible for overseeing the maintenance of our residential properties.Key ResponsibilitiesSupervise and manage a team of maintenance staff to ensure the timely completion of work orders and...

  • Apartment Maintenance Supervisor

    2 weeks ago

    Detroit, Michigan, United States WhatJobs Full time

    About the RoleWe are seeking an experienced Apartment Maintenance Supervisor to join our team at WhatJobs. As a key member of our property management team, you will be responsible for overseeing the maintenance of our residential properties.Key ResponsibilitiesSupervise and manage a team of maintenance staff to ensure the timely completion of work orders and...

  • Apartment Maintenance Supervisor

    1 week ago

    Detroit, Michigan, United States Odin Properties Full time

    About the RoleWe are seeking an experienced Apartment Maintenance Supervisor to join our team at Odin Properties. As a key member of our property management team, you will be responsible for overseeing the maintenance of our residential properties.Key ResponsibilitiesSupervise and manage a team of maintenance staff to ensure timely and efficient completion...

Crowd Manager Supervisor

4 months ago

Detroit, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Amaze, Inspire, Unite

Job Summary:
Crowd Manager Supervisors maintain established security policies and procedures that will protect venue assets, colleagues and guests while providing supervision to event staff crowd managers during all sports, concerts, and other events.

Key Responsibilities:
During events, crowd manager supervisors are accountable for the direct supervision of the gate leads and crowd managers assigned to their area of responsibility. Additionally, crowd manager supervisors have a role in ensuring the safety and welfare of all colleagues and guests including the physical contents of the venue. During any event, crowd manager supervisors may have to perform one or more of the following:
  • Conduct general briefings of crowd managers, sharing relevant information regarding safety, or details specific to a particular event.
  • Conduct specific briefings for gate leads, crowd managers, and other event staff personnel assigned at their area to ensure consistent and smooth operations at their area of responsibility.
  • Inspect crowd managers assigned to them to ensure they are in compliance with established uniform and appearance policies.
  • Contribute to the safe and friendly fan atmosphere by assisting with screening all guests and guest packages being brought into the venue. Screening is conducted by electronic detectors, X-Ray Machines and/or physical searches of persons and property.
  • Ensure all detecting devices and security equipment in their area of responsibility is arranged in accordance with the set-up scheme for a specific location, and is operating properly.
  • Ensure that venue policies and procedures are followed concerning guests requiring private security screenings in their area of responsibility.
  • Ensure that transitional personnel movements are made in a timely manner and to the correct position.
  • Responds to and resolves security questions, concerns, complaints, or suggestions from colleagues or guests in their area of responsibility.
  • Respond quickly and correctly to an incident or emergency requiring a supervisor.
  • Remind crowd managers and guests of rules to be followed in a tactful and professional manner without making enemies for themselves or the venue.
  • Ensures crowd managers have obtained relevant information in order to write an accurate incident report. Reviews crowd manager incident reports for correct content and accuracy.
  • Ensures crowd managers gather and preserve evidence (e.g. photographs, documents, statements, etc.) that are relevant to specific incidents that occur within the venue or its immediate area.
  • Identify, diagnose and resolve safety concerns in order to maintain and promote a fan-friendly entertainment environment.
  • Serve and professionally interact with guests attending events, provide information and direction to inquiries from guests or colleagues in a positive and friendly manner. Offer or deliver alternative options or resources to assist guests in resolving complaints or disputes.
  • Notify security department management and/or proper authorities as situations dictate.
  • Contribute to the overall security team effort by accomplishing other related tasks as needed.
  • Assist with VIP/Specialized/Executive Protection Details.
Required Knowledge, Skills and Abilities:
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of colleagues and guests.
  • Strong verbal and written communication skills
  • The ability to read, understand and follow written instructions, and understand and comprehend verbal instructions.
  • Exhibit and maintain a professional demeanor when interacting with others, especially during stressful situations.
  • Exercise good judgment and emotional control while remaining objective when interacting with colleagues and guests.
  • Exercise integrity in all aspects of job duties and performance.
  • Reliable in reporting for work on time and when assigned.
  • Strong problem-solving, mediation, and coaching skills.
  • Ability to use a radio or other communication device to communicate with and stay in contact with other security personnel.
  • Demonstrated experience in information gathering, de-escalation, and report writing.
  • Strong working knowledge of IS & E security department policies and procedures.
  • Ability and/or willingness to work at multiple venues.
  • Demonstrated, strong supervisory and training ability.
Education and Experience:
  • Must possess a high school diploma or equivalent.
  • Possess one of the following:
    • Law Enforcement Command Experience-Current or former law enforcement command experience at a level equivalent to Sargent or above, to include local, state and federal law enforcement agencies, the TSA, Customs and Border Patrol or the Department of Corrections. Candidate must not have been under disciplinary action at the time of separation from the employing agency.
    • First Responder Management Experience-Current or former Firefighters, EMTs, Paramedics, RNs, LPNs, Nurse Practitioners or Physicians Assistants who held supervisory or management positions for 2 years or more. Candidate must not have been under disciplinary action at the time of separation from the employing agency.
    • Non-Commissioned Officer or Commissioned Officer Military Experience-Current or former active-duty military, reserve, or National Guard members with the rank of non-commissioned officer or commissioned officer. Former active-duty military, reserve or National Guard members must have two years of service and be separated under honorable conditions.
    • Security Experience-Three years working in a supervisory or management security role with a security company other than Ilitch Sports & Entertainment.
    • Three years or more experience working in the Ilitch Sports & Entertainment security department as a Crowd Manager, Coordinator or Security Representative or other role.
Working Conditions and Physical Demands:
  • Flexible schedule to include working days, nights, weekends, and holidays.
  • Must be able to stand and walk for extended periods of time, usually 6-7 hours.
  • Must be able to navigate stairs.
  • Must be able to reach with hands and arms and use hands and fingers to handle objects and operate equipment necessary to perform primary duties.
  • Must be able to bend and lift objects necessary to perform primary duties.
  • Must be able to work in a variety of outdoor climates including extreme heat and cold, humidity, rain, and darkness.
  • Must be able to defend self or others, using minimal physical force if necessary, and only in accordance with corporate use of force policies.


All items listed above are illustrative and not comprehensive.They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment.

Olympia Entertainmentis an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

PRIVACY POLICY