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Genesys System Engineer

2 months ago

Austin, United States Diverse Lynx Full time
  • This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing.
  • Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon Client PSX
  • Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools
  • Expert Experience working with Cloud Technologies such as AWS and Azure
  • Intermediate Transcoding, TLS/SRTP deployment
  • Intermediate Genesys platform experience
  • Beginner Linux adminstration
  • Intermediate Ribbon Client SIP Recording deployment
  • Intermediate Experience with WebRTC technologies
  • In addition to the development of the software, and corresponding artifacts, the scope must include participation and support of reviews with IS&T internal groups, testing at various stages of the project, and production cutover and warranty support.


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