Genesys System Engineer

4 weeks ago


Austin, Texas, United States Diverse Lynx Full time
Job Title: Genesys System Engineer

This is an exciting opportunity to join our Development engineering team as a Genesys System Engineer. As a key member of our team, you will be responsible for brainstorming and developing solutions in the lab and performing proof of concept testing.

Key Responsibilities:
  • Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon Client PSX
  • Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools
  • Expert Experience working with Cloud Technologies such as AWS and Azure
  • Intermediate Transcoding, TLS/SRTP deployment
  • Intermediate Genesys platform experience
  • Beginner Linux administration
  • Intermediate Ribbon Client SIP Recording deployment
  • Intermediate Experience with WebRTC technologies
Requirements:
  • 8-10 years of experience in the field
  • Strong understanding of Cloud Computing and Genesys platform
  • Excellent problem-solving skills
  • Ability to work in a team environment
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.



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