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Desk Attendant

2 months ago

La Quinta, United States Pyramid Global Hospitality Full time
Property

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you

Overview

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as the Office Clerk. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take assisting and directing the Housekeeping office. This role truly is the "Heart of the House" and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding

Your Role:
  • Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation daily while prioritizing assignments according to guest and departmental needs throughout the shift
  • Issue supplies/goods to staff at beginning of shift to control inventory and ensure proper supplies are available while controlling expenses
  • Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations
  • Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs
  • Supervise the duties of the Housekeeping Department in the absence of a Supervisor
  • Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity
  • Conduct daily and weekly inventory of Linen and supplies
  • Enter and update daily Attendance Log, Key Log and Lost & Found Log
  • Maintain cleanliness and organization in department
  • Perform any other job-related duties as assigned
  • Provide training duties as requested by the Housekeeping Manager
  • Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department


Qualifications

Previous experience in hospitality or related field preferred.

Compensation Range

The compensation for this position is $17.50/Hr. - $17.50/Hr. based on qualifications and experience.