Current jobs related to Patient Access Representative - Cleveland - Cleveland Clinic

  • Patient Access Representative

    3 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Patient Access RepresentativeCleveland Clinic's Lutheran Hospital is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality, compassionate care in a timely manner.Key Responsibilities:Perform registration and obtain information about...

  • Patient Access Representative I

    4 weeks ago

    Cleveland, United States The Cleveland Clinic Full time

    Job Details. Patient Access Representative I - Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of t Patient Access, Representative, Patient, Clinic, Caregiver, Healthcare

  • Patient Access Representative

    2 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    As a key member of the Cleveland Clinic team, the Patient Access Representative plays a vital role in ensuring seamless patient experiences. This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The ideal candidate will be able to perform registrations accurately and efficiently,...

  • Patient Access Representative

    2 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    About Cleveland ClinicCleveland Clinic is a world-renowned healthcare organization that values its caregivers as family. We offer a supportive environment where you can grow and achieve your goals. Our commitment to excellence is reflected in our recognition as one of the top hospitals in Cleveland and Ohio.Job SummaryWe are seeking a Patient Access...

  • Patient Access Representative

    1 week ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Cleveland Clinic's Hillcrest Hospital is seeking a skilled Patient Access Representative to join our team. As a caregiver in this position, you will work evenings, from 3:30pm to 9:30pm, providing a comprehensive set of business and financial related services during the patient access process.This role may rotate to different locations/hospitals based on...

  • Patient Access Representative II

    4 weeks ago

    Cleveland, United States The Cleveland Clinic Full time

    Job Details. Patient Access Representative II Radiology Join Cleveland Clinics Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has bee Patient Access, Radiology, Representative, Patient, Radio, Caregiver, Healthcare

  • Dermatology Patient Access Representative

    2 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Patient Access Representative I Dermatology Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Representative I to join our team at University Hospitals. As a key member of our healthcare team, you will provide comprehensive administrative support to our patients and healthcare providers. Key Responsibilities:Interview and register...

  • Patient Access Representative II OBGYN CMC

    1 month ago

    Cleveland, United States University Hospitals Full time

    A Brief Overview. Patient Access Representative II's provide our world renowned healthcare team with comprehensive administrative support. PAR II's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, an Patient Access, Representative, Patient, Healthcare, Health

  • Patient Access Representative I

    1 month ago

    Cleveland, United States Cleveland Clinic Full time

    Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation...

  • Patient Access Representative I

    1 week ago

    Cleveland, United States Cleveland Clinic Full time

    Join Cleveland Clinic Hillcrest Hospital and experience world-class healthcare at its best. Hillcrest Hospital provides state-of-the-art healthcare to all its patients. Cleveland Clinic is recognized as one of the top hospitals in the nation. Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation...

  • Patient Access Representative

    1 month ago

    Cleveland, United States Cleveland Clinic Full time

    Patient Access Representative - Emergency DepartmentJoin Cleveland Clinic's Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and dining, proximity to sporting events, and the option of...

  • Patient Access Coordinator

    3 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Job Title: Patient Access RepresentativeCleveland Clinic Euclid Hospital is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive exceptional care and service from the moment they arrive at our hospital.Key Responsibilities:Perform...

  • Patient Access Representative II

    2 weeks ago

    Cleveland, United States Cleveland Clinic Full time

    Patient Access Representative II - RadiologyJoin Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best...

  • Patient Access Coordinator

    1 month ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Job SummaryCleveland Clinic's Lutheran Hospital is seeking a skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and access of patients to our healthcare services.Key ResponsibilitiesPerform registration and obtain information about demographics,...

  • Patient Access Coordinator

    2 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled Patient Access Representative to join our team at South Pointe Hospital. As a Patient Access Representative, you will play a critical role in ensuring that patients receive high-quality care by providing exceptional customer service and ensuring accurate and efficient registration processes.Key...

  • Patient Access Coordinator

    2 weeks ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    Patient Access RepresentativeCleveland Clinic's Lutheran Hospital is a leading healthcare provider, renowned for its advanced research and surgery capabilities, cutting-edge technology, and world-class patient care. As a Patient Access Representative, you will be part of a dedicated team of caregivers who are passionate about delivering exceptional patient...

  • Patient Access Representative II

    1 week ago

    Cleveland, Ohio, United States Cleveland Clinic Full time

    About the Role:Cleveland Clinic is seeking a highly skilled Patient Access Representative II to join our team. As a key member of our patient access team, you will be responsible for providing exceptional customer service to patients and their families, ensuring a seamless and efficient experience from the moment they arrive at our facility.Key...

  • Patient Access Coordinator

    3 weeks ago

    Cleveland, Ohio, United States University Hospitals Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative I to join our Dermatology team at University Hospitals. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and families.Key ResponsibilitiesInterview and register...

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    3 weeks ago

    Cleveland, Ohio, United States Dynamic Access Full time

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    2 weeks ago

    Cleveland, Ohio, United States Tri C Company Inc Full time

    Job Title: Patient Access Specialist InstructorWe are seeking a highly skilled and experienced Patient Access Specialist Instructor to join our team at Tri C Company Inc. As a Patient Access Specialist Instructor, you will be responsible for teaching a comprehensive range of skills and knowledge required by the Workforce Career and Economic Development...

Patient Access Representative

2 months ago

Cleveland, United States Cleveland Clinic Full time

Join Cleveland Clinic's Fairview Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Fairview Hospital has been recognized as one of the top hospitals in Cleveland and Ohio. Here, you will work with and learn from some of our best caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.As a Patient Service Specialist, you will provide comprehensive, proactive and 'Patient First' customer service to our patients and visitors through the entirety of their visit. Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It's vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.The ideal future caregiver is someone who:+ Has a background in customer service.+ Acts in a professional, caring and helpful manner.+ Thrives working both independently and as part of a team.+ Takes initiative and completes tasks in a timely manner.+ Establishes good, professional relationships with other caregivers.This role will allow you to create the foundation in healthcare that you've been looking for. You'll be supported as you enhance your customer service skills and advance your career as this position offers tuition reimbursement and endless opportunities within Cleveland Clinic.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.**Job Responsibilities:**+ Professionally investigates, triages, and resolves patient issues using the established HEART Model, ensuring patient's visit is an outstanding experience. Proactively assists patients to minimize patient issues.+ Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon the expected service behaviors included in Cleveland Clinic's START with Heart model.+ Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues and providing service recovery.+ Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.+ Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.+ Facilitates billing functions, accurately meeting compliance and organizational quality and productivity standards.+ Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information.+ Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.+ Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.+ Recruits, enrolls, and educates patients on MyChart and Appointment Pass impacting utilization rates and enhancing the patient experience.+ Processes the workflow for the day.+ Supports and participates in process improvement efforts.+ Performs telephone triage.+ Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone.+ Generates staff provider reschedules.+ Relays staff messaging.+ Performs screening and scheduling of interpreter services.+ Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff.+ Supports and adheres to compliance policies and procedures.+ May participate on committees and have a role in other Institute initiatives.+ May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.+ Other duties as assigned.**Education:**+ High School Diploma or GED required.**Certifications:**+ None required.**Complexity of Work:**+ Ability to perform basic math sufficient to process insurance co-pays.+ Working knowledge of PC window applications sufficient to input and retrieve data.+ Ability to partner with others as needed to trouble shoot and resolve general technology issues+ Ability to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills is preferred.+ Knowledge of medical terminology preferred+ A desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.+ Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.+ High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.+ Interest in learning new technology and troubling shooting to resolve minor technical issues.+ Easily adapts to changing technology, policies, procedures and processes.+ Demonstrated interest in process improvement or adopting new processes and or technology.+ Demonstrated ability to understand and interpret medical insurance information.+ Critical thinking, decisive judgment, and ability to work independently with minimal supervision in an often hectic environment.+ Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.+ Demonstrated ability to switch from one task to another successfully in a fast-paced, ever changing environment.**Work Experience:**+ Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience.+ Demonstrated experience in providing exceptional customer services and conflict resolution.+ Associate's Degree may substitute for one year of experience.+ Bachelor's Degree may substitute for the experience requirement.**Physical Requirements:**+ Dexterity sufficient to operate a PC and other office equipment.+ Requires extended periods of standing, walking or sitting.+ Good visual acuity through normal or corrected vision.+ Must be able to navigate various locations and function in a fast-paced, hectic environment.+ Ability to lift and transport up to 25 pounds.**Personal Protective Equipment:**+ Follows standard precautions using personal protective equipment as required.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities